Retention Sales Representative – Call Center

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🔥 0 minutes ago

🏈 Alabama, California, +12 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🥔 Idaho – Remote 🌪️ Kansas – Remote ⚜️ Louisiana – Remote 🌾 Nebraska – Remote 🌲 North Carolina – Remote 🌪️ Oklahoma – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ☕ Washington – Remote 🦬 Wyoming – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Vyve Broadband

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Vyve is access. Since inception, we have made it our mission to provide meaningful access and technology where it means the most - to those who have historically been underserved. Now, with over a decade of experience and trust, Vyve is much more than a broadband provider - we are your total technology solution partner. But our mission remains stronger than ever. Vyve serves largely non-urban communities in sixteen states, including Alabama, Arkansas, California, Colorado, Georgia, Idaho, Kansas, Louisiana, Nebraska, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Washington, and Wyoming. Vyve offers a comprehensive suite of access, fiber connectivity, cable television and voice services for commercial and residential customers, including support for next generation technologies such as AR/VR, IoT, SD-WAN and Cloud.

📋 Description

• Serve as the primary point of contact via telephone with customers • Handle all call types and save/sell appropriate services to customers • Achieve daily, weekly, and/or monthly sales and retention goals • Understand the complete line-up of Vyve products and their value to the customer • Answer inbound calls and perform at multiple task levels with computer and software applications for 8 to 10 hours per day

🎯 Requirements

• High School Diploma or equivalent, Associate’s Degree preferred • Minimum 1-year experience in sales, a customer-facing environment, in-person or call center • Ability to learn quickly and deal with complex technology changes • Exceptional interpersonal skills and excellent communication (verbal and written) skills • Excellent computer skills (Windows Operating Systems, Microsoft Office, ISPs, etc) • Excellent organizational skills and the ability to self-manage your line of business • Previous sales experience in a goal-oriented environment preferred • Previous call center experience preferred • Previous experience selling with an established sales process preferred

🏖️ Benefits

• Remote work from home position