Program Manager – AI Enablement

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $190k - $210k / year

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

🦅 H1B Visa Sponsor

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Logo of Walker & Dunlop

Walker & Dunlop

1001 - 5000 employees

Founded 1937

💸 Finance

🏠 Real Estate

💰 $18M Post-IPO Equity on 2019-09

Finance • Real Estate

Walker & Dunlop is a leading provider of commercial real estate finance and advisory services. With over 85 years in business, the company has become one of the largest commercial real estate finance providers in the United States, offering a broad range of services including investment sales, loan servicing, and valuations. Walker & Dunlop also provides data-driven valuation and advisory services, leveraging their extensive network of capital sources and market insights to serve a wide array of property types such as multifamily, industrial, and retail. The company's approach combines large corporate capabilities with a boutique feel, supported by its robust technological infrastructure and diverse, experienced team.

📋 Description

• Partner with the SVP, AI Enablement to establish priorities, develop execution plans, and coordinate a portfolio of strategic AI initiatives • Align program objectives, scope, timelines, dependencies, deliverables, and success measures across engineering, product, and business stakeholders • Coordinate development and implementation of the AI Platform, including the Agent Layer, Agent Control Plane, Knowledge Gateway, and Context Layer • Coordinate with Legal, Risk, Compliance, and Information Security on AI-related policies and governance standards • Oversee AI workflow and agent deployment initiatives from intake and discovery through development, evaluation, approval, launch, and adoption • Support enterprise-wide AI training programs with Human Resources and department leadership • Establish and maintain program management processes including planning cycles, project tracking, status reporting, risk registers, decision logs, and stakeholder meetings • Develop and maintain governance frameworks, executive reporting, and stakeholder communications • Identify, assess, and address program risks, dependencies, and obstacles, escalating issues with recommended solutions • Prepare executive communications, stakeholder updates, leadership presentations, and cross-functional meetings for the SVP, AI Enablement • Improve program management tools, processes, documentation, and operating practices • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent professional experience • 7+ years of experience in program management, project management, technology delivery, or related roles • At least 3 years managing multiple concurrent initiatives • Experience managing complex, cross-functional programs involving engineering, product, and business stakeholders • Experience with program planning, risk management, and executive reporting • Experience partnering with senior leadership on strategic initiatives, organizational priorities, and decision-making • Experience in technology-driven environments, preferably involving artificial intelligence, machine learning, or digital transformation initiatives • Strong knowledge of program management methodologies, governance practices, and project management tools, including Jira, Linear, Confluence, or Notion • Understanding of AI platform architecture, agentic systems, Agent Layer, Agent Control Plane, Knowledge Gateway, and Context Layer • Familiarity with AI applications including document intelligence, knowledge retrieval, workflow automation, decision support, and agent development and monitoring • Knowledge of AI governance, security, and risk management principles, including data protection, access controls, prompt injection, and agent permissions • Ability to leverage AI technologies and development tools for workflow improvements, data analysis, and operational efficiency • Knowledge of emerging AI technologies and industry trends • Excellent communication and stakeholder management skills • Strong organizational, analytical, and problem-solving skills • Ability to exercise sound judgment, maintain confidentiality, work independently, and collaborate across teams and leadership levels • PMP, PgMP, or equivalent certification and experience in commercial real estate, financial services, or capital markets preferred

🏖️ Benefits

• Opportunity to join one of Fortune Magazine’s Great Places to Work winners • Up to 83% subsidized medical payroll deductions • Competitive dental and vision benefits • 401(k) + match • Pre-tax transit and commuting benefits • Robust health and wellness program with cash rewards and health, engagement, and balance resources • Paid maternity and parental leave • Other family paid leave programs • Company-paid life insurance • Company-paid short- and long-term disability insurance • Health Savings Account • Healthcare and Dependent Care Flexible Spending • Career development opportunities • Volunteer hours and donation matching

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