Software Quality Operations Specialist

🔥 7 hours ago

🇺🇸 United States – Remote

💵 $130k - $160k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Waymo

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

📦 Logistics

🚗 Transport

🤖 Artificial Intelligence

💰 $2.5G Private Equity Round on 2021-06

Logistics • Transport • Artificial Intelligence

Waymo is a pioneering autonomous ride-hailing service aiming to revolutionize transportation by making it safer, more accessible, and sustainable. Operating in multiple cities like San Francisco, Los Angeles, and Phoenix, Waymo offers the world's first driverless ride-hailing service, Waymo One, which utilizes advanced autonomous technology. Their mission is to create safer roads and provide inclusive mobility, ensuring that transportation is consistent and convenient for all, with a strong emphasis on safety and sustainability. Waymo's autonomous technology, known as the Waymo Driver, is designed to offer a new level of freedom in transportation, reducing the dependency on human-driven cars.

📋 Description

• Partner with Engineering to design, test, and deploy Machine Learning and Generative AI models and tools • Use AI-powered insights and traditional triage signals to identify emerging on-road issue trends, risk scenarios, and edge cases • Develop and refine data-driven issue discovery and monitoring strategies • Define and document policies, guidelines, and Standard Operating Procedures integrating AI tools into vendor workflows • Design and implement quality control processes for human- and AI-generated outputs • Perform meta-quality checks and validate vendor work • Provide feedback to improve human and model performance • Serve as the Software Quality Operations subject matter expert for stakeholders, program leads, and vendor teams • Create and update technical policies, guidelines, and SOPs for new scopes, platforms, and driving signals • Provide technical leadership and consultation to improve workflows and quality • Identify and escalate tooling issues, provide technical requirements to Engineering, and drive user testing for new tooling features

🎯 Requirements

• BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations • Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring • Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics • Ability to quickly learn and implement new concepts and utilize proprietary tools • Strong understanding of driving rules and regulations • Ability to provide occasional on-call availability for evenings, weekends, and holidays • Flexibility to attend meetings outside standard hours to collaborate with the global team • Ability to work in a fast-paced, high-stress environment while maintaining good judgment • Excellent communication and interpersonal skills • Preferred: experience working with offshore teams or multiple local operations hubs • Preferred: basic SQL querying • Preferred: competency in LLM/transformer models and/or ML for robotics

🏖️ Benefits

• Health, dental, vision, life, disability insurance • Retirement Benefits: 401(k) with company match • Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment • Sick Time: 40 hours/year (statutory, where applicable); 5 days/event (discretionary) • Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks • Baby Bonding Leave: 18 weeks • 13 paid holidays per year • Discretionary annual bonus program • Equity incentive plan • Generous Company benefits program