People Coordinator – Team Member Relations

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🔥 7 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $29 - $39 / hour

⏰ Full Time

🟢 Junior

👥 People Operations

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WelbeHealth

WebsiteLinkedInAll Job Openings

501 - 1000 employees

⚕️ Healthcare Insurance

💰 $30M Series C on 2020-02

Healthcare Insurance

WelbeHealth is a healthcare organization that provides comprehensive medical care and personalized support to help seniors age well at home and in their communities. They offer a Program of All-Inclusive Care for the Elderly (PACE) which includes services such as medical care and coordination, dental, vision and hearing services, in-home care, prescription deliveries, transportation, physical therapy, meals, social activities, and more, often at no cost to eligible seniors. WelbeHealth's dedicated team prioritizes the needs of seniors by offering a coordinated approach to healthcare, ensuring access to highly skilled professionals across various areas of healthcare, and emphasizing patient-centered care. Their goal is to improve the quality of life for seniors by enabling them to live independently with robust support from a multidisciplinary team.

📋 Description

• Experience different roles within the fascinating and diverse People function throughout three (3) to four (4) rotations lasting nine (9) to twelve (12) months each, building your knowledge and capabilities of multiple facets within People operations • Serve as a primary intake point for TMR concerns and inquiries from managers and team members, including receiving and documenting concerns, gathering initial information, and ensuring inquiries are handled in a timely and professional manner • Conduct initial triage of incoming concerns, assessing complexity, risk level, policy implications, and urgency to determine whether the matter requires escalation • Provide general guidance on policies, processes, and next steps while ensuring alignment with company practices for basic inquiries and lower-complexity concerns • Maintain accurate documentation within the case management system and ensure all relevant information is recorded in a clear, consistent, and timely manner • Provide general administrative and operational support across all TMR areas, including program and initiative coordination, training logistics, material preparation, internal resource maintenance, case support, and other day-to-day administrative needs • Serve as a liaison between Legal and HR teams for documentation, coordination, and related administrative items

🎯 Requirements

• Bachelor’s degree in relevant field; professional experience may be substituted • One (1) to two (2) years of experience working in a customer-facing environment; experience working in People or administrative functions preferred • Energetic self-starter who proactively takes initiative and has a genuine curiosity and propensity to learn • Maintain strict confidentiality and handle information on a need-to-know basis, ensuring compliance with company policies, data privacy expectations, and secure record handling practices • Possess a sincere interest in pursuing or deepening a career in a People function related role • Highly motivated and action oriented with demonstrated ability to effectively organize tasks, manage time, set priorities, and meet deadlines

🏖️ Benefits

• Medical insurance coverage (Medical, Dental, Vision) • Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days • 401K savings + match • Comprehensive compensation package including base pay and bonus • And additional benefits!