Oncology Patient Scheduler 3

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🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

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University of Miami

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1925

📚 Education

💰 $1M Grant on 2023-02

Education

University of Miami is a prestigious private research university located in Coral Gables, Florida. It offers a wide range of undergraduate, graduate, and professional degree programs through its numerous schools and colleges, including the School of Architecture, College of Arts and Sciences, and Miami Herbert Business School among others. The university is recognized for its contributions to research, particularly in areas such as marine and atmospheric science through the Rosenstiel School, as well as in medicine through the Miller School of Medicine. The institution is also noted for its vibrant student life, with a strong emphasis on athletics and community engagement. University of Miami is committed to fostering an inclusive educational environment and is home to a diverse student body from around the globe.

📋 Description

• Oversees scheduling workflow of all departmental patient schedulers. • Provides daily pending orders and scheduling reports to Manager. • Provides first available reports on a weekly basis or as needed to Manager. • Triages diagnostic technologist worklist schedule on a daily basis to ensure there are no discrepancies on the schedule. • Works with EGAIN web based system to constantly monitor phone volumes, agents for quality assurance on a daily basis. • Performs quality assurance checks on calls and provide individual reports for each assigned agent on a weekly basis. • Assists Supervisor with the introduction and implementation of new techniques and procedures for scheduling, ensuring all staff are competent. • Assists Supervisor in conducting performance improvement meetings concerning scheduling workflows. • Assists Supervisor in maintaining proper scheduling staffing levels. • Provides leadership, education, and orientation to all new scheduling staff. • Acts as a role model for all patient schedulers and supports all managerial decisions by promoting a team effort and open lines of communications. • Assists the Supervisor with employee performance evaluations on a weekly and yearly basis. • Ensures staff utilizes departmental guidelines for consistency. • Provides STAT overbook slots for all radiology modalities to all patient schedulers. • Edits database and software templates as needed when supervisors, manager are unavailable. • Adheres to University and unit-level policies and procedures and safeguards University assets.

🎯 Requirements

• High School diploma or equivalent • Minimum 3 years of relevant experience • Skill in completing assignments accurately and with attention to detail. • Ability to lead, motivate, develop and train others. • Ability to recognize, analyze, and solve a variety of problems. • Ability to communicate effectively in both oral and written form. • Ability to work independently and/or in a collaborative environment. • Ability to process and handle confidential information with discretion.

🏖️ Benefits

• medical • dental • tuition remission • more