Client Success Specialist

🕒 July 27

🎸 Tennessee – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🏆 Customer Success

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of WellSky

WellSky

1001 - 5000 employees

Founded 1980

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2020-07

Healthcare • Consulting • Logistics

WellSky is a leading healthcare technology company dedicated to improving healthcare and community care outcomes worldwide. By offering comprehensive software solutions and analytics, WellSky enables healthcare providers, payers, and community organizations to collaborate and enhance care quality and accessibility. Their focus spans intelligent care management, connected care networks, and transformative analytics, aiming to create more efficient, inclusive, and sustainable healthcare systems. WellSky addresses social determinants of health and emphasizes patient and family engagement, supporting care in various settings including home, long-term, and acute care.

📋 Description

• Act as the primary point of contact for medical coders, provide guidance on queries, and escalate to clients as necessary. • Conduct coding reviews and provide recommendations for appropriate coding based on current guidelines. • Provide written feedback related to coding compliance documentation and conduct other clinical record audits, as assigned. • Work with internal teams to support quality plans and assist with providing the appropriate tools and resources to internal coding teams and global partners.

🎯 Requirements

• GED or High School Diploma • At least 2-4 years of relevant work experience • Home Health Coding Certifications • EPIC EMR experience (Preferred)

🏖️ Benefits

• Excellent medical with Rx, dental, and vision benefits • Mental Health support through EAP • Generous paid time off, plus 13 paid holidays • 100% vested 401(K) retirement plans • Educational assistance up to $2500 per year

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