Head of Data Collection

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

📊 Data Scientist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Welocalize

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

⚖️ Legal

Consulting • Healthcare • Legal

Welocalize is a leader in providing enterprise language services and AI-powered translation solutions. Known for its OPAL platform, Welocalize offers fit-for-purpose global content delivery, enabling stronger engagement and revenue for its clients. Specializing in AI-enabled service delivery, OPAL leverages machine translation engines and natural language processing to automate and optimize translations across various industries, including legal, medical, and technological sectors. Welocalize supports multiple content use cases such as marketing localization, software testing, and multilingual SEO, catering to a diverse range of industry needs. Additionally, Welocalize's commitment to AI innovation is emphasized by its new brand Welo Data, providing high-quality training data for AI development, further strengthening its position as a trusted partner for global enterprises.

📋 Description

• Provide strategic oversight for a global account or group of accounts delivering AI training data programs for data collection • Lead a large operations organization comprising Senior Managers and their teams • Own the overall financial picture, including revenue, margin, pricing, forecasting, and change orders • Own strategic relationships with key clients to drive delivery performance and satisfaction • Act as an equal partner with the Director of Quality and Director of Engagement Management • Set operating models, goals, and investment priorities across accounts • Translate business strategy into execution plans • Hire, develop, and retain talent; build succession pipelines and leadership capability • Serve as executive sponsor for key clients and run governance and planning cycles • Align client roadmaps, priorities, and commercial terms • Drive SOP standardization, tooling adoption, and automation with Ops Tech/Product • Define portfolio-level metrics, review performance, and convert data into actions • Set capacity plans across sites and vendors; manage vendor mix, SLAs, and performance improvements or transitions • Own operational risk posture and ensure audit readiness and adherence to privacy, data handling, and security policies • Align Operations, Quality, Engagement/Account, Finance, Vendor Management, and Tech to meet client and business goals • Provide strategic direction, set standards and operating rhythms across multiple teams and vendors • Make medium- to long-term decisions with material business impact • Directly manage Senior Managers and senior individual contributors and influence Quality, Engagement, Tech, and Vendor organizations

🎯 Requirements

• Bachelor’s degree or equivalent experience in business, operations, data/engineering, or a related field • 8+ years in large-scale operations or program delivery, including AI data, content review, labeling/annotation, or adjacent domains • 6+ years in senior operations leadership managing managers and multi-team portfolios • Proven record of financial ownership, including budgeting, forecasting, pricing/margins • Proven executive client partnership experience • Portfolio and program governance across global accounts • Executive communication, negotiation, and stakeholder management • Organization design, talent strategy, and performance management for multi-level teams • Strong command of spreadsheets, PM platforms, and BI dashboards • Quality and compliance mindset with practical use of SOPs, QA gates, and acceptance criteria • Strategic judgment on scope, time, cost, and quality, with ability to make and communicate trade-offs • Comfortable operating across time zones with global, distributed teams • Advanced English • Familiarity with SQL/ETL concepts is a plus

🏖️ Benefits

• Full-time employment • Remote work (US)