Senior Product Manager, Consumer Products

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

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Whisker

WebsiteLinkedInAll Job Openings

501 - 1000 employees

👥 B2C

🛍️ eCommerce

🧘 Wellness

💰 $31M Private Equity Round on 2019-12

B2C • eCommerce • Wellness

Whisker is a company that revolutionizes pet care with its innovative products, primarily focused on making life easier for cat parents. Founded by Brad Baxter, Whisker offers products like the Litter-Robot, a self-cleaning litter box, and the Feeder-Robot, all aimed at reducing daily pet care chores. With over 20 years of experience and a team of over 500 employees, Whisker continues to lead in the realm of connected pet care, bringing advanced pet care solutions to over a million customers worldwide. The company leverages technology to create products that enhance the well-being of both pets and their owners, supported by a mobile app providing helpful insights. Whisker's dedication to innovation is evidenced by their 65+ global patents, all while maintaining American design, assembly, and service for quality assurance.

📋 Description

• Be the in-house expert on consumers' needs - what prompted them to request or buy the product, how they use it, and what new problems it can solve for them. • Run discovery, build durable feedback loops, and translate insight into the product roadmap. • Evolve the tools used by our Fire Safety Team to increase FST effectiveness and throughput resolving customer’s fire hazards. • Elevate the existing web and mobile experiences and support new flows and customer experiences. • Set the North Star direction for the Ting Sensor and Services and the strategy to realize the vision in concert with company leadership. • Define and ship the roadmap to make progress towards the vision. • Partner with design, engineering, marketing and operations to shape the scope of each release. • Measure consumer and business impact of product changes after they’re made. • Lead product development in support of new distribution channels in concert with Marketing and Sales. • Partner with marketing on positioning, messaging, pricing and packaging. Ensure a smooth experience regardless of acquisition channel. • Elevate the internal roadmapping, prioritization, and release-planning practices for this product line. • Use modern AI tools fluently across research, prototyping, writing, and analysis — at the pace PMs are now expected to work.

🎯 Requirements

• 4+ years of consumer / mobile app product management experience. • 2+ years distributing products via D2C channels, experience with subscription-based products, knowledge of churn models and LTV calculations. • Strong understanding of how consumers interact with device / software combinations such as wearables, smart home technology and telemetry. • Knowledge of how to extract qualitative and quantitative consumer insights to inform the product strategy and roadmap. • Experience with internal tools used to support the consumer experience is preferred. • Excellent communication, presentation skills, and executive presence. • Comfortable leading both product and business conversations with internal and external stakeholders. • Track record of translating ambiguous consumer needs into repeatable product requirements that serve multiple buyers. • Strong instinct for pricing, packaging, and what makes a D2C product commercially viable. • 2+ years in a growth-stage startup environment — you’re at home with ambiguity, pace, and the swings of building something new. • You can name the specific AI tools and workflows you use day-to-day and explain how they’ve changed what you produce and how fast. • A natural bridge between engineers and business stakeholders. Plays well with others in conditions of pressure and uncertainty. • Process-minded in a builder’s way: lightweight processes that scale with the team, not for their own sake.

🏖️ Benefits

• Competitive compensation • Comprehensive benefits • Professional development opportunities