Asset Protection Investigator

🔥 19 hours ago

🏄 California – Remote

🏄 California – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Williams-Sonoma, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🛍️ eCommerce

Retail • eCommerce

Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the home, founded in 1956. The company encompasses a family of well-respected brands, including Williams Sonoma, Pottery Barn, and West Elm, among others. It offers beautifully designed, stylish, and functional products for various areas of the home such as kitchens, living rooms, and outdoor spaces. With a commitment to high-quality products and outstanding customer service, Williams-Sonoma has evolved into a multi-brand, multi-channel global enterprise, utilizing state-of-the-art technology and a talented workforce.

📋 Description

• Analyze and investigate associate and customer activity across retail stores and online channels • Identify fraud, policy violations, theft, and Asset Protection concerns using exception-based reporting, AI-assisted analysis, and department reporting • Conduct thorough investigations across all brands and channels into suspected internal and external fraud, theft, and policy violations • Prepare and deliver accurate, well-documented investigations and case summaries • Compile documentation and prepare investigative findings for Asset Protection, Legal, HR, law enforcement partners, and financial institutions when appropriate • Maintain department files, records, investigative documentation, and case management records • Complete case reporting, case auditing, PCI compliance hotlines, and CCPA review • Support trend analysis, statistical reporting, and senior leadership updates • Provide investigative support to Asset Protection Managers, Directors, the Vice President, Legal, HR, and Risk Management • Build and maintain relationships with internal partners, law enforcement, financial institutions, associates, and customers • Review systems and documentation to identify gaps and ensure compliance with company policies, procedures, and Asset Protection standards • Recommend process improvements • Develop ad hoc queries, AI prompts, reports, and case summaries using data management and reporting tools • Complete special projects and additional responsibilities

🎯 Requirements

• Minimum of 5-10 years of experience in Asset Protection, retail, or care center environment • Strong intermediate database and spreadsheet management skills • Proficiency with Microsoft Excel, Power BI, and MicroStrategy • Knowledge of social networking platforms and basic online investigative tools preferred but not required • Experience in AI-assisted analysis and reporting is a plus • Experience with exception-based reporting systems, such as Appriss Secure 5, is a plus • Wicklander integrity interview certification preferred but not required • Ability to sit for prolonged periods of time • Ability to type on a keyboard and operate a PC • Ability to communicate by telephone, Zoom and Teams • Ability to work remotely • Must not require current or future immigration sponsorship, including H-1B or other employment-based immigration • Role is not eligible for relocation assistance

🏖️ Benefits

• Competitive salaries and comprehensive health benefits • Generous discount across all Williams-Sonoma, Inc. brands • 401(k) plan and other investment opportunities • Paid vacation, holidays, and other time-off programs • Medical, dental, and vision insurance • Health and dependent care tax-free spending accounts • Medical, family, and bereavement leave • Domestic partner benefits • Short- and long-term disability programs • Life and travel insurance • Employee assistance program • Tax-free commuter benefits • Wellness program supporting physical, financial, and emotional health • In-person and online learning opportunities through WSI University • Cross-brand and cross-functional career opportunities • Location-specific sample sales • Business casual work environment • San Francisco-based bike share program • Time off to volunteer • Matching donations to qualifying nonprofit organizations • Company-sponsored community involvement opportunities • Discounts on local businesses