Client Service Associate

Job not on LinkedIn

🔥 1 minute ago

🐊 Florida – Remote

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💵 $65k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

📁 Client Services

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Windward Recruiting

1 - 10 employees

Founded 2017

💼 Consulting

⚖️ Legal

🎯 Recruiter

Consulting • Legal • Recruitment

Windward Recruiting is a premier recruitment agency specializing in executive search and recruitment within the wealth management and financial services sectors. With over 45 years of combined experience, Windward Recruiting is dedicated to connecting organizations with exceptional talent, ensuring successful placements that promote growth. The company emphasizes the building of long-term relationships with clients and employs a rigorous candidate screening process to identify the best fits for high-level positions.

📋 Description

• Respond to client requests with timeliness and accuracy • Process trade orders from financial advisors • Process account opening applications, transfer paperwork, money movements, and other custodial tasks • Manage notes, activities, workflows, and reports in the CRM • Manage and execute client deliverables after advisors’ meetings • Communicate with clients regarding scheduling, paperwork, and follow-up tasks via phone and email • Assist with process improvement • Solve issues to provide excellent client service • Assist with client billing • Participate in Zoom interviews and assessments during the hiring process

🎯 Requirements

• 2 years of financial services experience • Prior remote working experience • Adept and skilled with technology, 3rd party software, and Microsoft Office products (Word, PowerPoint, Excel, etc.) • Ability to prioritize tasks, problem-solve, and meet deadlines • Organization skills and attention to detail • Ability to work independently while prioritizing projects and managing time • Ability to learn and implement new technology and software quickly • Ability to communicate well with clients and colleagues and work in a collaborative environment • Ability to follow office processes and policies related to office operations and client privacy • Must be available in Eastern or Central time zones

🏖️ Benefits

• Great Work/Life Balance with a Monday-Friday Schedule • Health Insurance Plan with Company Contribution (100% of employee’s premium) • 401(k) with employer match • Generous PTO Policy & Paid Holidays • Permanently remote position • Equipment provided to work from home

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