ERP Release Coordinator

🕒 August 20

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Winpak

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1975

🍽️ Food & Beverage

🏥 Healthcare

🏭 Manufacturing

Food & Beverage • Healthcare • Manufacturing

Winpak is a Canadian-based manufacturer and supplier of high-performance packaging materials and systems. The company designs and produces films, bags, pouches, thermoformed trays, lidding, specialty films and packaging machinery, serving food (dairy, protein, beverage) and regulated healthcare/pharmaceutical markets, and provides related services focused on sustainability and supply-chain collaboration.

📋 Description

• Maintain the Infor M3 release calendar covering fixes, updates, patches, feature releases, testing windows, deployment dates, blackout periods, and post-release validation • Coordinate ERP release activities across application support, business process owners, super users, implementation partners, Infor, TaaS resources, technical teams, and stakeholders • Prepare release plans, schedules, checklists, change records, deployment plans, validation plans, and readiness materials • Track release scope, impacted modules, business processes, integrations, test requirements, risks, defects, decisions, approvals, and action items • Review Infor M3 release materials, monthly fix information, feature updates, known issues, and communications • Coordinate high-risk regression, smoke, business validation, user acceptance, and post-release testing • Schedule test execution, collect results, track defects, and confirm test evidence and business signoff • Maintain test evidence, issue logs, defect lists, release approvals, deployment checklists, and validation records • Confirm deployment readiness, including approvals, test results, communications, deployment windows, support coverage, and rollback or contingency information • Coordinate post-release smoke tests, business confirmation, issue tracking, and defect assignment • Update ERP documentation, knowledge articles, UAPs, work instructions, known-issue lists, and support runbooks • Maintain release metrics and support continuous improvement of release coordination and validation processes • Coordinate release communications, including deployment notices, testing reminders, what-changed summaries, outage notices, release notes, and post-release updates

🎯 Requirements

• 3+ years of experience in ERP support, application support, release coordination, change coordination, QA coordination, IT project coordination, business systems support, or enterprise applications • Experience working with ERP systems or other business-critical enterprise applications in a structured IT, operations, manufacturing, distribution, finance, or supply chain environment • Strong organizational skills managing dates, tasks, dependencies, follow-ups, documentation, approvals, and multiple stakeholders • Experience coordinating across technical teams, business users, vendors, support teams, and project or implementation resources • Strong written communication skills for release notes, meeting summaries, action logs, status updates, and business-facing communications • Strong attention to detail and maintaining checklists, approvals, test evidence, issue logs, change records, and support documentation • Ability to work where formal ERP support and release processes are being developed and improved • Ability to understand business impact, prioritize follow-up, identify missing information, and escalate issues appropriately • Comfortable working with ticketing, project, testing, documentation, release, or change-management tools • Preferred: Experience with Infor M3, Movex, or another cloud manufacturing ERP system • Preferred: Experience coordinating ERP releases, SaaS ERP updates, application releases, regression testing, or production deployment activities • Preferred: Experience in manufacturing, distribution, supply chain, finance, warehouse, customer service, or plant operations • Preferred: Exposure to MES, ERP integrations, EDI, APIs, reporting dependencies, master data, security roles, or financial close processes • Preferred: Experience with SysAid, ServiceNow, Jira, Azure DevOps, Microsoft Planner, SharePoint, or similar platforms • Preferred: Exposure to regression testing, UAT coordination, test evidence collection, business signoff, TaaS, or post-release validation • Preferred: Familiarity with ITIL change, release, incident, or problem management concepts • Preferred: Experience coordinating vendor support, managed service providers, software vendors, or implementation partners

🏖️ Benefits

• Medical, dental, vision & prescription coverage • Travel coverage • Disability coverage • Voluntary life insurance • Life and accidental death & dismemberment insurance • Tuition assistance program • Retirement savings plans • Comprehensive employee and family assistance program including short term counselling, wellbeing coaching, financial and legal consultation services • Remote work arrangement