Cruise Line Program Specialist

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $52.2k - $55k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Make-A-Wish America

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1980

🏥 Healthcare

💼 Consulting

🏨 Hospitality

Healthcare • Consulting • Hospitality

Make-A-Wish America is a nonprofit organization that grants life-changing wishes to children with critical illnesses, providing hope, strength, and joy to patients and their families. It raises funds and coordinates volunteers and corporate partners through a national foundation and local chapters across the United States to arrange personalized wishes and support impacted families.

📋 Description

• Manage and coordinate the Cruise Line in-kind program in support of chapter wish requests • Advise and support chapters on program utilization • Collaborate with the Corporate Alliances team in securing, developing, and optimizing the in-kind resource for chapters • Ensure alignment with chapter needs and develop efficient processes and trainings • Communicate with stakeholders and cross-functional teams, including Corporate Alliances, Medical Affairs, Finance, and the corporate partner • Analyze, track, and report on program utilization • Synthesize and share chapter feedback to improve program impact • Directly complete booking requests • Prepare and update program documentation, including request forms, process documents, and fact sheets • Perform other assigned duties

🎯 Requirements

• Applicants must be authorized to work for any employer in the U.S.; employment visas or other immigration processes are not sponsored • Exceptional customer service and interpersonal skills for building and developing effective business relationships with national and chapter staff, vendors, and donors • Excellent written and verbal communication skills with strong attention to detail • Strong organizational and analytical skills with ability to handle multiple projects and deadline pressures • Discretion with confidential and sensitive information • Bachelor's degree or equivalent work experience preferred • Experience with travel planning, including coordination of medical needs during travel • 1–3 years of non-profit experience required; experience in Make-A-Wish chapter or other federated not-for-profit organization preferred • Strong knowledge of Microsoft Office applications required, including demonstrated expertise in Word, Excel, PowerPoint and Outlook • Experience with Salesforce systems preferred • Ability to thrive in a remote-first environment • Travel required, up to 10% • May require work outside a traditional Monday–Friday work week and outside normal business hours

🏖️ Benefits

• Comprehensive benefit package, effective day 1: Medical, Vision, Dental, Wellness • Competitive compensation with annual incentive potential • Health Savings Account and Flexible Spending Account Options • Health Reimbursement Account fully funded by Make-A-Wish America • Short Term Disability, Long Term Disability and Life Insurance • Additional Insurance Plans: Accident, Critical Illness, Hospital Indemnity, Pet Insurance through Figo • 401(k) Retirement Savings Plan with 5% match after one year of service • Eligibility for student loan forgiveness through the Public Service Loan Forgiveness Program • Laptop, 24” monitor, and docking station/adaptor provided to new hires • Competitive PTO starting at 15 days, with enhanced time off for senior roles • 10 Sick Days • 11 Paid Holidays • 2 Volunteer Days after one year of service • 2 Personal Days accrued annually • Parental Leave • Employee Awards and Recognition Programs • Individual and Leadership Development • Discounts and special offers for theme parks, events, hotels, concerts, and movie tickets • Monthly premiums paid for the employee for vision, dental, and short/long term disability