Technical Account Manager – Mid-Atlantic

🕒 June 12

🇺🇸 United States – Remote

💵 $103k - $141k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 34%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wiz

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔒 Cybersecurity

Cybersecurity • Cloud Security

Wiz is a leading cloud security company, providing a comprehensive security platform for safeguarding cloud environments. It offers a variety of solutions designed to protect cloud infrastructure from threats, including threat detection and response, security posture management, and vulnerability prioritization. Their cloud-native platform enables seamless integration across various cloud systems, offering agentless visibility and robust protection for modern cloud computing needs. Trusted by many Fortune 100 companies, Wiz is recognized for its innovative approach, offering a unified security model that integrates development and security operations for enhanced visibility and proactive threat management.

📋 Description

• Plan and execute strategies to drive customer adoption and use of the Wiz platform. • Provide strategic and technical guidance throughout onboarding, operationalization, renewal, and expansion. • Serve as a trusted technical advisor and Wiz product and cloud-security expert. • Guide customers through deployment, configuration, and operationalization using best practices. • Serve as the primary technical contact for up to 15 customers via email, meetings, Slack, and support tickets. • Monitor emerging cloud-security threats and stay current on Wiz features and functionality. • Drive adoption, business value realization, and customer satisfaction. • Help customers develop measurable success plans aligned with security and compliance objectives. • Lead customers toward full adoption and value across Cloud, Code, and Runtime security. • Project-manage adoption and operationalization goals across business units and stakeholders. • Resolve people, process, and technology issues with internal and external parties. • Track business goals and value realization; report progress through executive communications, QBRs, and executive briefings. • Represent customer needs internally and capture feature requests and adoption blockers. • Identify expansion opportunities and assist with renewals alongside sales and renewals teams. • Drive utilization and adoption targets; identify and manage engagement risks. • Cultivate relationships with customer contacts from C-level to practitioner. • Help improve and scale Wiz’s TAM motion across go-to-market teams. • Develop documentation, mentor associate TAMs, build technical subject-matter expertise, and partner cross-functionally to improve processes.

🎯 Requirements

• B.S. in Computer Science, Engineering, or similar field, or equivalent experience. • 5 years of experience in technical customer-facing roles supporting cloud or cloud-security products. • Experience with cloud services and architecture of at least 1 Cloud Service Provider (CSP), such as AWS, GCP, Azure, or OCI. • Familiarity with container technologies such as Docker or Kubernetes and associated security considerations. • Familiarity with DevOps technologies, including CI/CD, Infrastructure as Code (IaC), and Version Control Systems. • Familiarity with Linux and Windows operating systems concepts. • Applicants must have the legal right to work in the country where the position is based without visa sponsorship. • Preferred: 8 years of experience in technical customer-facing roles. • Preferred: Cloud Service Provider certification. • Preferred: Security certification or professional experience helping organizations address cloud-security challenges. • Preferred: Familiarity with cloud-security best practices, common threat models, CNAPP use cases, and operating system runtime sensing. • Preferred: Experience managing a book of business with 5–10+ customers. • Preferred: Experience building and maintaining enterprise client relationships, driving customer outcomes, and exceeding performance targets. • Preferred: Experience using CRM or log analysis tools to monitor customer health and identify trends. • Preferred: Ability to navigate nebulous responsibilities and contribute to refining the TAM motion. • Preferred: Excellent communication, interpersonal, and problem-solving skills, including troubleshooting complex technical issues.

🏖️ Benefits

• Base salary • Bonus • Equity • Benefits • Google benefits (linked in posting)