Lead Product Analyst, CDS Adoption & Engagement

🔥 13 hours ago

🏄 California, Colorado, +7 more states – Remote

infoinfo

💵 $107.5k - $188.4k / year

⏰ Full Time

🟠 Senior

🔍 Product Analyst

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Logo of Wolters Kluwer

Wolters Kluwer

10,000+ employees

Founded 1836

🏥 Healthcare

⚖️ Legal

💼 Consulting

Healthcare • Legal • Consulting

Wolters Kluwer is a global provider of professional information, software solutions, and services aimed at clinicians, nurses, accountants, lawyers, as well as the tax, finance, audit, risk, compliance, and regulatory sectors. The company is committed to helping professionals enhance their workflows, improve decision-making, and solve complex problems with confidence. Wolters Kluwer serves customers in over 180 countries, providing expert solutions that support health, prosperity, safety, and legal rights. With over 21,000 employees across numerous countries, Wolters Kluwer continues to drive innovation and progress in the fields it serves.

📋 Description

• Define and maintain adoption, engagement, funnel, and usage metrics for CDS products • Query product usage data to analyze clicks, actions, user journeys, drop-offs, cohorts, segments, and usage patterns • Analyze what users engage with, which interactions drive downstream action, and where workflows lose momentum • Build dashboards and recurring views to help product teams monitor product performance and user behavior • Partner with Product Managers to define success metrics for launches, pilots, MVPs, and experiments • Identify insights that inform roadmap priorities, UX improvements, content needs, commercialization, and adoption strategies • Improve instrumentation and metric definitions so teams can rely on consistent, high-quality product data • Translate analysis into clear recommendations for product, leadership, commercial, and customer-facing teams • Help product teams understand how clinicians and care teams engage with UpToDate's clinical decision support products

🎯 Requirements

• 5+ years of experience in product analytics, data analytics, business analytics, product operations, or a related role • Strong ability to write queries independently using SQL or comparable data-querying tools • Experience analyzing adoption, engagement, funnel metrics, click behavior, cohorts, segments, and usage patterns and generating insights that contribute to the product development strategy • Comfort working with event-level product telemetry, data models, and imperfect instrumentation • Ability to turn ambiguous product questions into structured analyses and actionable insights • Experience building dashboards, recurring reports, or self-serve product analytics views • Strong communication skills and ability to explain data clearly to non-technical stakeholders • Experience partnering closely with Product, Engineering, Design, Analytics, Commercial, or Customer Success teams • Experience with healthcare, clinical workflow, enterprise SaaS, AI-enabled products, search, content products, or decision-support tools preferred • Familiarity with experimentation, A/B testing, product telemetry, event instrumentation, or customer journey analytics preferred • Experience with modern data platforms and business intelligence tools preferred • Experience analyzing qualitative and quantitative feedback together preferred

🏖️ Benefits

• Bonus eligibility • Medical, Dental, & Vision Plans • 401(k) • FSA/HSA • Commuter Benefits • Tuition Assistance Plan • Vacation and Sick Time • Paid Parental Leave

Apply Now

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