Technical Account Manager – UiPath

Job not on LinkedIn

🔥 16 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🧑‍🔧 Technical Account Manager

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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Logo of WonderBotz

WonderBotz

501 - 1000 employees

Founded 2017

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

WonderBotz is a company that specializes in delivering AI-powered automation solutions to improve business outcomes. They offer a range of services including Automation as a Service, software testing, AI solutions, and various automation support services. WonderBotz utilizes Intelligent Automation, combining Robotic Process Automation with AI to streamline and enhance complex business processes across various industries such as finance, healthcare, and retail.

📋 Description

• Act as an extended part of the client’s technical team, ensuring automation solutions run effectively • Design and deliver UiPath solutions according to WonderBotz standards and best practices • Support customers through pre-sales and post-sales processes • Provide developers with customer feedback and contribute to identifying and creating new features or products • Investigate issues and respond to online and phone support requests • Conduct periodic customer reviews and health checks • Analyze customer needs and suggest upgrades or additional features • Collaborate cross-departmentally within UiPath to establish and communicate best practices • Build and manage a customer-centric, outcome-driven team for the assigned portfolio • Ensure service delivery, operations, and relationship-management quality • Mentor team members and provide career development and performance management

🎯 Requirements

• UiPath is a must; Blue Prism or Automation Anywhere experience is also relevant • Mastery or strong desire to master a leading RPA tool • Advanced RPA vendor certification • At least 1 year of hands-on experience with programming or technical tools such as .NET, Java, VB, C#/C, HTML/CSS, Python, Web Services, mainframe, web applications, SQL, data integration tools, or technical automation tools • More senior developers should have 2 to 4 years of hands-on experience • Reasonable proficiency reading Microsoft Office Visio or equivalent process flow-charting or workflow-based logic tools • Prior work or academic experience with document management and processing tools, data integration tools, technical automation tools, or business process management tools is an extra • Excellent written and verbal communication skills • Analytical and problem-solving skills • Ability to work and learn quickly in a fast-paced, high-energy, challenging environment • Interest in improving sales and marketing skills • Self-driven and motivated • Experience as both a team player and individual contributor

🏖️ Benefits

• Healthcare • Relocation • Vacation • Holidays • Competitive base and bonus determined by level and experience

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