Account Specialist

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Workana

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

👥 HR Tech

🏪 Marketplace

🎯 Recruiter

💰 Series C on 2024-02

HR Tech • Marketplace • Recruitment

Workana is a leading platform in Latin America that connects businesses with remote talent across various disciplines. With over a decade in the market, Workana specializes in providing businesses with pre-selected and certified developers and freelancers for specific time periods or project-based tasks. The platform supports hiring in diverse fields such as IT & Programming, Design & Multimedia, Writing & Translation, and more, offering payment flexibility in local currencies or USD. Workana ensures satisfaction with protected payments and a satisfaction guarantee, aiming to grow businesses quickly and sustainably by leveraging the best remote talent available.

📋 Description

• Manage Amazon Seller Central (3P) and Vendor Central (1P) accounts. • Create and maintain product listings, variations, flat files, and catalog content. • Handle Amazon Seller Support cases, account issues, suspensions, and appeals (POAs). • Monitor account health and ensure compliance with Amazon policies. • Support Sponsored Products, Sponsored Brands, and Sponsored Display campaigns. • Optimize listings through keyword research, titles, bullet points, and backend search terms. • Manage Brand Registry assets, including A+ Content and Brand Story. • Prepare reports and communicate account performance and ongoing initiatives. • Stay up to date with Amazon platform changes, policies, and best practices.

🎯 Requirements

• 3+ years of hands-on experience managing Amazon Seller Central accounts. • Experience working with Amazon Vendor Central (1P). • Strong understanding of Amazon catalog management, compliance, and account health. • Experience handling Seller Support cases, listing issues, and account reinstatements. • Written English at a B2 level or higher. • Strong analytical and organizational skills. • Ability to manage multiple accounts simultaneously. • Excellent written communication skills. • Experience with FBA and FBM operations. • Knowledge of Amazon SEO and listing optimization. • Experience supporting Amazon Ads campaigns. • Familiarity with Brand Registry and A+ Content. • Proficiency with Excel or Google Sheets (formulas, filters, pivot tables). • Experience using AI tools (such as ChatGPT or similar) to improve workflows, reporting, or content creation.