Account Manager – Last Mile, Logistics & Warehousing

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

WorkWhile

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🏨 Hospitality

🏭 Manufacturing

💰 $23M Series B - WorkWhile on 2025-06

Logistics • Hospitality • Manufacturing

WorkWhile is an AI-powered labor and workforce-management platform that connects businesses with vetted, certified frontline workers for on-demand, temporary, and long-term assignments. The platform provides a full-stack, SaaS workforce solution—matching and scheduling talent across industries like warehousing, logistics, manufacturing, hospitality, facilities, and retail—while offering features such as background checks, certification support, next-day pay, a worker app, and machine-learning driven real-time labor management and insights. WorkWhile positions itself as a single source of truth for dynamic staffing needs, enabling businesses to scale flexibly with transparent pricing and data-driven staffing decisions.

📋 Description

• Serve as the lead point of contact for all account management matters for clients, including staffing planning, escalations, and ongoing strategy • Build and maintain strong, long-lasting relationships with site and warehouse managers, operations and fleet leaders, safety managers, HR leaders, and other key stakeholders • Develop a deep understanding of each client's operating environment, including shift patterns, volume forecasts, delivery routes, equipment and certification requirements, and safety standards, to proactively meet workforce needs • Maintain and grow client contracts, identifying upsell and expansion opportunities across new sites, shifts, markets, or job categories • Develop trusted advisor relationships with key accounts, aligning WorkWhile's solutions to operational goals and labor challenges • Ensure timely and successful fulfillment of shifts and workforce solutions in line with client expectations and SLAs • Communicate the progress of weekly, monthly, and quarterly workforce initiatives to internal teams and client stakeholders • Forecast and track key account metrics including fill rates, worker performance, client satisfaction scores, and revenue growth • Prepare regular account health reports and business reviews tailored to operations leadership • Collaborate with Sales to identify growth opportunities within existing accounts and expand WorkWhile's presence across new facilities, markets, or regions • Partner with Ops teams to ensure worker supply meets client demand, especially during peak periods • Assist with challenging client requests or issue escalations, providing quick and effective resolutions to minimize operational disruption

🎯 Requirements

• 3-5+ years of proven experience as an Account Manager, ideally within logistics, warehousing, last-mile delivery, staffing, or workforce solutions • Strong understanding of warehouse, fulfillment, and delivery operations, labor dynamics, and the staffing challenges unique to high-volume, shift-based environments • Demonstrated ability to communicate, present, and influence stakeholders at all levels — from site supervisors to VP-level operations executives • Experience managing multi-site or enterprise accounts is a strong plus • Solid experience with CRM software (Salesforce or similar) and Google Suite • Track record of delivering client-focused solutions and hitting retention and growth targets • Ability to juggle multiple accounts and competing priorities while maintaining sharp attention to detail • Excellent listening, negotiation, and presentation skills • Strong verbal and written communication skills • Undergraduate degree preferred

🏖️ Benefits

• Competitive base salary + commission with clear OTE upside • Equity • Remote work culture with opportunities for coworking in SF, NY, Seattle & Toronto • In-person company offsites • Medical, dental, & vision coverage • Flexible time off • 401(k) • WFH stipend to support your home office needs