Travel Consultant, After Hours

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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💵 $23 - $27 / hour

⏱ Part Time

🟡 Mid-level

🟠 Senior

💼 Consultant

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of World Travel

World Travel

51 - 200 employees

Founded 1959

💼 Consulting

🏨 Hospitality

📦 Logistics

Consulting • Hospitality • Logistics

World Travel is a family-owned travel agency founded in 1959 that provides corporate travel management, vacation planning, and group and event travel services. They offer high-touch and technology-enabled solutions for businesses of all sizes, including designated account teams, 24/7 traveler support, negotiated rates, and expertise in meetings, events, group air services, film & TV and sports travel. For leisure clients they provide personalized travel advisor services for vacations, cruises, honeymoons, destination weddings, family reunions, and special interest trips. The company emphasizes customer service, long-term relationships, and a mix of in-person support and digital traveler tools.

📋 Description

• Engage in consultative conversations with client travelers to make accurate travel reservations and meet travel program needs • Maintain and foster relationships between World Travel, Inc. and its clients • Arrange complex domestic and international corporate travel, including air, car rental, hotel, ground transportation, and transfers • Advise travelers on international travel requirements and concerns • Apply client travel policies, guidelines, authorization requirements, and procedures • Counsel clients and travelers on safety considerations, government regulations, preferred suppliers, savings opportunities, and routing options • Research and resolve en-route traveler service concerns • Provide excellent customer service and use the company phone system effectively • Organize and process workload efficiently during designated shift times • Participate as a team member and assist with customer-servicing functions • Maintain passenger name records, profiles, ticketing, management information systems, productivity, attendance, and work accuracy • Ensure client coverage during emergencies and poor weather • Attend staff and training meetings for travel-industry, office-procedure, and company updates • Keep the immediate supervisor informed of potential problems and recommend corrective action • Maintain cooperative working relationships with employees, clients, vendors, and colleagues

🎯 Requirements

• Proficient in Sabre Graphical/Classical and International • Ability to arrange complex domestic and international corporate travel, including air, car rental, hotel, ground transportation, and transfers • Knowledge of international travel requirements, including passports, visas, and inoculations • Thorough understanding of client travel policies, guidelines, authorization requirements, and procedures • Knowledge of airline rules and regulations, domestic tariffs, and other industry requirements • Knowledge of US Federal travel regulations and requirements pertaining to US government contractors, including FAR and Fly America • High competency operating a global distribution system (GDS) • Ability to work nights, weekends, and holidays • Ability to work under pressure and independently • Strong customer service orientation, diplomacy, tact, and professional phone manner • Good judgment and effective time management • Must attend staff and training meetings, virtually or in person

🏖️ Benefits

• Employee-owned company • Shift differential may be available • Reasonable accommodation for the application and/or interview process

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