Information Technology Associate

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World Insurance Associates LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

💸 Finance

⚕️ Healthcare Insurance

🚗 Transport

Finance • Healthcare Insurance • Transport

World Insurance Associates LLC is a comprehensive insurance agency offering both business and personal insurance products. They provide a wide range of services, including commercial insurance, personal insurance such as auto, home, and life insurance, as well as benefits and HR financial services like retirement and estate planning. The company serves various industries including construction, healthcare, hospitality, and transportation, ensuring tailored solutions for each sector. With a focus on personalized customer service, World Insurance Associates prioritizes protecting people and businesses with premium products and extensive industry knowledge. They also offer expert guidance, making it easier for clients to manage and protect their assets effectively.

📋 Description

• Will be part of the current WIA Information Technology team and will work closely with other team members with ongoing projects and day-to-day tasks. • Will provide first tier support to the WIA network via email or phone by helping users with issues by researching problems, troubleshooting, and reaching out to tech support entities/vendors when necessary. • Will assist as system administrator and user set-up within the different platforms used at WIA. • Some of those systems include but not limited to: Salesforce, Microsoft 365, HubSpot, Conga Fast Forms, NetDocuments, NetSuite. • Will assist with ongoing maintenance of CRM and other systems and will notify users of outages or issues. • Assist with data imports into our Salesforce platform and help with data cleanup. • Be part of general Technology Department administration, meetings, and projects.

🎯 Requirements

• Positive Mental Attitude. Able to remain kind and gracious, even under extreme pressure. • Highly motivated and results driven individual, a self-starter. • Excellent analytical, problem solving, and decision-making skills. • Excellent written communication skills. • Good verbal communication and presentation skills. • Strong aptitude for working collaboratively in a team environment while working in a fully remote capacity. • Experience with MS Office applications • CRM/Database experience • Salesforce-specific experience in particular. • Programming ability a big plus.

🏖️ Benefits

• 401(k) with Employer Match • Health Insurance (with HSA option) • Dental Insurance • Vision Insurance • Life Insurance • Generous Paid Time Off Policy • Flexible Spending Account (FSA) • Healthy Work/Life Balance • Maternity/Paternity Leave Policy • Remote Work Opportunity