Inbound Sales Specialist

Job not on LinkedIn

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $40k - $60k / year

⏰ Full Time

🟢 Junior

🤑 Sales

🚫👨‍🎓 No degree required

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WOW

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🛍️ eCommerce

👗 Fashion

💄 Beauty

💰 Seed on 2022-02

eCommerce • Fashion • Beauty

<WOW> is an online fashion and lifestyle retailer operating a Shopify-powered e-commerce website that sells women's and men's clothing, sneakers, beauty products, home and travel goods, and accessories. The site uses cookies and third-party tracking for personalization, analytics and targeted advertising, and supports payment options and services like Klarna, Shop Pay, free-shipping thresholds and click & collect for European customers.

📋 Description

• Answer inbound calls • Make outbound calls to current and prospective customers interested in WOW! products and services • Identify customer needs & recommend the best products, services, features, & bundled solutions • Achieve sales goals related to customer connections, conversion rates, bundle sales, and Whole-Home Wi-Fi adoption • Maintain and manage sales leads while conducting outbound follow-up activities to generate new business • Accurately process customer orders while adhering to installation, security, disclosure, and company compliance requirements • Follow established sales call processes to maximize customer satisfaction and sales performance • Stay informed on current products, packages, promotions, and policies • Share customer feedback and competitive insights with leadership • Participating in coaching sessions, team huddles, training programs, and development activities • Perform additional duties as assigned

🎯 Requirements

• Strong verbal communication and customer service skills • Ability to explain products, services, and solutions clearly and professionally over the phone • Proficiency with Microsoft Office and Microsoft Teams • Comfortable learning multiple systems and navigating technology in a fast-paced environment • Ability to read and interpret reports, sales metrics, product information, and training materials • 1+ year of sales experience • CRM (Customer Relationship Management) experience • Experience with billing systems such as ICOMS • Call center or telecommunications experience

🏖️ Benefits

• Medical, Dental, and Vision Insurance • 401(k) with Company Match • Paid Time Off • Paid Holidays • Sick Pay • Personal Days • Tuition Reimbursement Program • Significant Employee Discounts on WOW! Broadband Services (where available) • Supportive Coaching, Training, and Career Development