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Sales Agent

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🔥 0 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of Viva Solutions

Viva Solutions

11 - 50 employees

Founded 2007

đź”’ Cybersecurity

🏢 Enterprise

🤝 B2B

Cybersecurity • Enterprise • B2B

Viva Solutions is a Panama-based IT services firm specializing in cybersecurity and enterprise infrastructure. They provide managed security services (MDR), cloud security posture management (CSPM), patch management, security architecture design for hybrid environments, next-generation firewalls, Secure SD-WAN, Zero Trust access, and high-availability storage and connectivity solutions, along with implementation and ongoing support for cloud environments like Azure. Viva Solutions primarily serves business and institutional clients with B2B managed security, infrastructure, and IT support offerings.

đź“‹ Description

• Prepare and organize client case files according to firm protocols • Verify employer and insurance information for each new intake case • Track and collect missing documents or client information to complete case files • Coordinate with Intake Specialists and other team members to ensure smooth case transitions • Maintain accurate and timely records using legal software systems

🎯 Requirements

• 2+ years of experience in legal environments, back-office operations, or remote customer service • Fluent in English (reading, writing, and speaking) with near-native proficiency • Reliable high-speed internet connection and a dependable computer required • Availability to work California hours, including holidays • Strong organizational and administrative skills • High attention to detail and excellent follow-up habits • Professional and timely communication via phone, email, and text

🏖️ Benefits

• Fully remote position • Paid time off in your first year • Social benefits • Well-being programs • Competitive bonus program

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