Telehealth Medical Front Office Coordinator

Job not on LinkedIn

🔥 1 hour ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $19 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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WSAudiology

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2019

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

WS Audiology is a global company that provides innovative hearing aids and hearing health services. Operating in over 130 countries, WS Audiology is committed to enhancing quality of life and economic opportunities by restoring the miracle of hearing to millions of people every year. The company focuses on unlocking human potential with its cutting-edge hearing solutions, aiming to be the most innovative hearing aid company worldwide. With a workforce of 12,000 employees across 45 offices, WS Audiology fosters a collaborative and inclusive workplace environment, dedicated to serving customers and professionals with accessible and convenient hearing care products.

📋 Description

• Maintain client charts and ensure information is up to date • Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service • Manage the clinic schedule for efficient and expedient patient care, including walk-in/curbside appointments, scheduled appointments, and potential clients • Enter stock and custom orders • Perform weekly inventory audits to ensure accuracy • Maintain detailed and accurate records of cash and bank deposits • Perform end-of-day processes, reports, and settlements • Maintain a clean, inviting, and friendly environment • Maintain basic knowledge of hearing aid technology and perform basic cleaning/repair functions • Assist with basic hearing aid troubleshooting by telephone or in person • Clean and check hearing aids • Maintain knowledge of current HearUSA products, promotions, and pricing • Facilitate and support HearAssist and remote care as needed

🎯 Requirements

• High School Diploma or equivalent • Experience in customer service and office administration • Excellent oral and written communication skills • Ability to establish and maintain a professional rapport with clients and co-workers • Proficiency with computers, including scheduling software and MS Office • Strong multi-tasking, organization, and time-management skills

🏖️ Benefits

• Attractive compensation package with monthly bonus opportunities • Onboarding • Comprehensive benefits • Paid holidays • PTO • 401k with match • Health & Wellness programs • Mentorship and professional development opportunities including a CES Advisory Board • Field support for your hearing center • Continuing education • LinkedIn Learning • Tuition reimbursement • Career advancement pathways for Center Support and Client Care