
501 - 1000 employees
đ Education
đ˘ Enterprise
âď¸ SaaS
Education ⢠Enterprise ⢠SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the universityâs academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the universityâs campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
đĽ 13 hours ago
đ˝ Illinois, Kansas, +1 more states â Remote
đľ $53.1k - $90.6k / year
â° Full Time
đ˘ Junior
đ§ Analyst
đŤđ¨âđ No degree required
đť Ghost score 0%
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501 - 1000 employees
đ Education
đ˘ Enterprise
âď¸ SaaS
Education ⢠Enterprise ⢠SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the universityâs academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the universityâs campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
⢠Provide build support for Epic and other clinical applications for change requests, maintenance, and project business demands ⢠Configure, document, test, modify, support, and maintain software applications ⢠Build collaborative relationships with hospital leadership, clinical department users, Technology, and corporate departments ⢠Facilitate system usage and acceptance ⢠Provide solutions and resolve end-user system issues ⢠Assist in designing, verifying, documenting, amending, and refactoring moderately complex software configurations ⢠Collaborate in reviews of work ⢠Investigate and resolve application issues ⢠Collect application performance statistics and perform application maintenance tasks ⢠Assist with test case and test script design, execution, and reporting ⢠Evaluate design options and prototypes to obtain user feedback ⢠Check systems and services for adherence to standards, guidelines, style guides, and legislation ⢠Perform first-line investigation and gather information for incident resolution and allocation ⢠Participate in an after-hours on-call rotation as needed
⢠High school diploma or equivalent high school certification or combination of education and/or experience ⢠Relevant experience (1 year) ⢠Previous Epic Application Analyst experience ⢠Epic Healthy Planet/Compass Rose certifications highly preferred ⢠Application Configuration ⢠Applications Support ⢠Application Testing ⢠Clinical Applications ⢠Cross-Departmental Collaboration ⢠End User Support ⢠Epic EHR ⢠IT Documentation ⢠Relationship Building ⢠Resolution Management ⢠Ability to work in the MO, KS, or IL area ⢠No specific certification/professional license is required ⢠Driver's license is not required
⢠Up to 22 days of vacation ⢠10 recognized holidays ⢠Sick time ⢠Competitive health insurance packages with priority appointments and lower copays/coinsurance ⢠Free Metro transit U-Pass for eligible employees ⢠Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7% ⢠Wellness challenges ⢠Annual health screenings ⢠Mental health resources ⢠Mindfulness programs and courses ⢠Employee assistance program (EAP) ⢠Financial resources ⢠Access to dietitians ⢠4 weeks of caregiver leave to bond with your new child ⢠Family care resources for continued childcare needs ⢠Adult care resources ⢠Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
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