Credit Balance Specialist

🕒 June 3

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WVU Medicine

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

Healthcare Insurance

WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.

📋 Description

• Resolves credit balances identified through Epic work queues, an internal credit balance report, billing, cash posting, or payer or patient/guarantor requests • Researches refund requests and recommendations as appropriate • Reviews entire guarantor record to identify accounts across all facility locations with open patient responsibilities and transfers patient payments and/or adjustments when appropriate • Gathers statistics, completes reports and performs other duties as scheduled or requested • Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency • Monitors accounts to facilitate timely follow-up and payment to maximize cash receipts

🎯 Requirements

• High school diploma or equivalent • One (1) year experience in a healthcare setting • Knowledge of medical terminology • Knowledge of third party payors • Knowledge of collection procedures • Knowledge of ICS-9 and CPT coding • Ability to understand written and oral communication

🏖️ Benefits

• Provides excellent customer service to patients, visitors and employees • Participates in educational programs to meet mandatory requirements and identified needs with regard to job and personal growth.