WVU Medicine
10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.
Customer Service Representative
🔥 0 minutes ago
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WVU Medicine
10,000+ employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
WVU Medicine is a comprehensive health system affiliated with West Virginia University, providing medical services through a network of hospitals across West Virginia. The system includes notable facilities such as J. W. Ruby Memorial Hospital, WVU Medicine Children's, and various other regional medical centers. WVU Medicine offers a wide range of healthcare services, including specialized and advanced medical treatments such as robotic heart surgery. It's also involved in medical education, research, and community health initiatives, emphasizing a mission of delivering high-quality care to the communities it serves.
📋 Description
• Responsible for accurate and timely resolution of patient’s billing concerns • Responsible for interviewing and counseling patients for payment arrangements and/or charity assistance • Works with patients to resolve account balances • Accurately posts data (payments, adjustments) as needed • Communicates problems hindering work flow to management • Rebills accounts as necessary
🎯 Requirements
• High school diploma or equivalent • One (1) year experience in a healthcare setting • One (1) year previous customer service experience • Excellent oral and written communication skills • Knowledge of medical terminology preferred • Ability to use tact and diplomacy in dealing with others • General knowledge of third party payers, collection laws, and collection procedures required
🏖️ Benefits
• Health insurance • Professional development opportunities
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