Senior Digital Experience Manager

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $100k - $120k / year

⏰ Full Time

🟠 Senior

🛍️ E-commerce

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Xsolla

Xsolla

201 - 500 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Xsolla is a company specializing in game commerce solutions. It provides tools and services that empower video game developers to monetize, distribute, and fund their games, helping them to increase revenue at any stage of development. Xsolla offers a wide range of solutions such as customizable web shops, payment processing, fraud prevention, and social packages to enhance player engagement. With over 19 years of experience in the video game industry, Xsolla collaborates with developers and publishers globally to manage compliance, taxes, and operational complexities, allowing them to focus on connecting with their players. Their services are designed to work with popular game development platforms like Unity, Unreal, and Cocos Creator, supporting a wide array of local payment methods worldwide.

📋 Description

• Execute and continuously optimize web strategy across xsolla.com and all subsites • Find and act on opportunities to improve engagement, site effectiveness and user experience • Use analytics, UX feedback and user-journey insights to prioritize improvements • Turn business priorities into actionable web initiatives • Own day-to-day web operations and publishing workflows • Run launch execution, release readiness and ongoing site updates • Manage intake, prioritization and delivery of marketing, launch and go-to-market web requests • Act as operational lead for the CMS and publishing systems behind xsolla.com • Build, update and publish directly in the CMS • Lead Web Ops and coordinate Product, Design, Development, SEO, DataOps and DevOps • Partner with Product on template improvements and contributor workflows • Maintain consistent templates, metadata, SEO implementation and UX standards • Support migrations and help the web ecosystem scale operationally • Own go-to-market and lead-generation workflows, including meeting-booking experiences, lead capture and routing, and Pardot and Salesforce integrations • Resolve workflow issues or coordinate with Marketing Operations and Salesforce administrators • Run recurring syncs, launch planning and implementation alignment across Marketing, PMM, Sales, PR, Events, Design and Engineering • Provide UX feedback and user-journey recommendations • Improve information architecture, navigation, usability and conversion flows • Monitor traffic, engagement, conversion, booking performance and publishing velocity

🎯 Requirements

• 6–8+ years in web, digital experience or website operations roles • At least 2–3 years leading cross-functional launches or running a large multi-site website • Experience ideally at a B2B or technology company • Hands-on experience running a CMS and publishing workflow at scale • Experience with templates, metadata and SEO implementation • Comfort building and publishing pages directly in a CMS • Technical web fluency and ability to troubleshoot whether an issue is content, CMS configuration, analytics, infrastructure, Product or Development work • Experience with digital asset management (DAM) and content governance • Working knowledge of Salesforce, Pardot (Account Engagement) and Chili Piper • Strong UX eye and comfort using analytics to find problems and prove improvements • Proven ability to lead cross-functional launches and align stakeholders without direct authority • Clear written and verbal communication, and a bias for reliable execution • Nice to have: Experience with website migrations, experimentation and A/B testing, or the video game industry • Background check may include criminal history, employment verification and education verification

🏖️ Benefits

• 100% company-paid medical, dental, and vision plans • Unlimited Flexible Time Off • Personalized career roadmap for each employee • Professional development through training and educational opportunities

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