Program Operations Associate

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Logo of YouthBuild Global

YouthBuild Global

51 - 200 employees

Founded 1990

🤝 Non-profit

📚 Education

🌍 Social Impact

Non-profit • Education • Social Impact

YouthBuild Global is a transformative organization that supports opportunity youth, aged 16 to 24, who are out of work and school, by empowering them to become leaders and change-makers in their communities. Through a network of over 320 programs across nine countries, YouthBuild Global provides education, job training, and community leadership opportunities, especially in high-demand industries like construction, healthcare, retail, and IT. It primarily focuses on youths lacking a high school diploma and financial resources, helping them to achieve educational credentials and valuable job skills. The organization's mission is to harness the untapped potential of these young individuals to drive equitable economic growth and create brighter futures worldwide.

📋 Description

• Provide day-to-day administrative and coordination support across Program departments, including DOL Program Impact, AmeriCorps, and Network Engagement. • Track deliverables, timelines, and milestones across projects and track follow-through on key deadlines for program leaders. • Coordinate internal workflows, meetings, and communications to keep work aligned across teams. • Maintain documentation, trackers, shared tools, and files to support efficient program operations. • Support grant- and contract-related administrative needs and other operational priorities as assigned. • Serve as a coordination point across program teams and help maintain alignment of priorities and timelines. • Support onboarding, internal communication flows, and cross-team process improvements. • Help streamline recurring processes, including quarterly standups, program dashboards, and Quarterly Trends meetings, among others. • Contribute to strong collaboration across the broader Program team. • Support shared systems and tools, including Microsoft 365, trackers, and file systems. • Identify opportunities to improve workflows, documentation practices, and team organization leading to greater impact. • Support data tracking and reporting needs across programmatic initiatives. • Promote consistency and accuracy in documentation and administrative processes. • Coordinate logistics for convenings, trainings, and events, in-person, hybrid, and virtual. • Manage scheduling, vendors, materials, participant communications, and other event operations. • Support the development of run-of-show materials and execution of meetings and convenings. • Track participation and support post-event follow-up, documentation, and next steps. • Utilize AI tools responsibly, ethically, and effectively in alignment with YouthBuild Global’s AI Acceptable Use Policy. • Ensure the accuracy, confidentiality, and appropriate use of AI-generated content in internal and external communications, documents, and materials. • Identify, document, and share effective practices for using AI tools to improve efficiency, collaboration, and program operations.

🎯 Requirements

• 2-3+ years of relevant experience in operations, coordination, administration, and/or program support. • Experience supporting multiple teams, projects, or departments in a fast-paced environment. • Strong organizational and project management skills with excellent attention to detail. • Experience supporting events, trainings, or convenings. • Familiarity with Microsoft 365 and other collaboration and tracking tools. • Familiarly with AI tools and a willingness to learn in an evolving space.

🏖️ Benefits

• Medical, dental, and vision insurance • A 401(k) plan with an employer match • Generous paid holidays • Access to our Employee Assistance Program (EAP) for well-being support

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