Deal Desk Analyst

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $110k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Analyst

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Yubico

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2007

🔒 Cybersecurity

🔧 Hardware

💰 $204.3M Post-IPO Equity - Yubico on 2023-10

Cybersecurity • Hardware

Yubico is a cybersecurity company that develops hardware-based authentication devices and supporting software to protect digital identities and prevent account takeovers. Its flagship YubiKey line and YubiHSM hardware provide phishing-resistant two-factor and passwordless authentication for individuals, businesses, and large enterprises, while SDKs, management tools, and cloud services enable integrations and large-scale deployments. Yubico emphasizes standards-based, easy-to-deploy solutions that reduce reliance on passwords and strengthen access security across platforms.

📋 Description

• Serve as the primary Deal Desk liaison for the field sales team, with a dedicated focus on streamlining quoting processes and leading educational initiatives to reinforce channel best practices. • Offer comprehensive support and coverage for Enterprise Quoting as required, ensuring high-quality output. • Engage proactively in the early stages of complex deal cycles to provide strategic advice to account executives on pricing strategies, deal construction, and the selection of appropriate contracting vehicles. • Collaborate extensively with cross-functional departments, including Sales, Finance, Legal, and Supply Chain, to manage and resolve non-standard or intricate transactions. • Partner closely with the Deal Desk Manager to develop and execute renewal strategies for historically complex accounts, ensuring long-term alignment with company objectives. • Rigorously verify that all deals adhere to corporate compliance policies and are structured to support accurate, high-efficiency downstream processing. • Facilitate and optimize Salesforce booking and fulfillment workflows by coordinating seamlessly with billing, order entry, and supply chain teams to reduce turnaround times. • Administer, maintain, and regularly update the Deal Approval Matrix and channel documentation to ensure internal transparency. • Identify and drive cross-functional process improvements, managing the documentation and communication of policy updates and standardized templates. • Provide ongoing support to the Sales Operations team through ad-hoc projects, bug reporting, and the implementation of procedural enhancements. • Maintain high availability and commitment for extended hours during critical end-of-quarter periods to ensure all pending deals are processed. • Demonstrate a high degree of resourcefulness and self-sufficiency, executing complex tasks with both speed and technical precision. • Serve as the designated team lead and point of contact in the absence of the Deal Desk Manager, providing leadership and guidance to the team.

🎯 Requirements

• Demonstrated expertise in establishing, documenting, and implementing scalable best practices for the deal desk, ensuring seamless alignment between strategic deal development and downstream order administration. • A minimum of 5 years of professional experience in sales support, sales operations, or sales enablement, specifically within the enterprise software or technology hardware sectors. • Proven ability to thrive within a global operations environment, including the flexibility to adjust working hours to support various time zones and critical business cycles. • Strong preference for candidates with direct prior experience in Deal Desk activities, including deal modeling, complex pricing structures, and contract vehicle determination. • Proficiency in Salesforce, with the ability to facilitate and optimize complex booking and fulfillment workflows to reduce turnaround times. • A deep understanding of cross-system data integrity and technical precision, ensuring that all structured deals support accurate financial and supply chain reporting.

🏖️ Benefits

• Health coverage. We’ve got you covered with top of the line health plans, including dental and vision. We pay 100% of your premium and 85% for your family. • Retirement plan. Our retirement plan includes a 401K dollar per dollar match up to 6% with a cap of $6K/year. Immediate vesting. • Wellness reimbursement. We offer $1,200.00 in wellness earnings (prorated based on start date) that you can use on your gym membership, a massage, or your favorite online fitness classes. This is a taxable benefit if you choose to participate. • Learning and development. We encourage your professional growth and offer a yearly development stipend of $3,000 and mentorship program. • Time off. We offer a total of 15 vacation days plus 10 holidays, and 7 sick days a year. • Paid parental leave. We love welcoming new family members to our YubiTeam! All parents receive 8 weeks of paid leave. Birthing parents receive an additional 8 weeks of paid leave (16 weeks total). • Commuter Benefits. If you need to commute to the office, we offer commuter benefits. • Strong mission & company values. We’re a global team on a global mission to make the internet more secure for everyone. We believe that every person’s work matters. That you should always be nice, stay humble, and have fun, and never take yourself too seriously.