Digital Consulting Architect, CPQ

🕒 February 3

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

👻 Ghost score 55%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zaelab

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 $250k Seed Round on 2013-12

Consulting • Healthcare • Manufacturing

Zaelab is a leader in B2B digital transformation, offering enhanced digital experience solutions across industries including manufacturing, distribution, health and life sciences, and high-tech. It specializes in a variety of services such as user experience, content management, configure price & quote, guided selling, product management, and composable commerce. Zaelab partners with major platforms like Salesforce, Shopify, SAP, BigCommerce, Adobe Commerce, and commercetools to deliver optimal B2B, D2C, and marketplace commerce experiences. With the acquisition of Trellis, Zaelab expands its full-service digital agency capabilities to help businesses streamline operations, reduce inefficiencies, and achieve growth in a competitive market landscape.

📋 Description

• Serve as the primary technical authority for CPQ and Quote-to-Cash initiatives in client-facing architectural discussions, solution reviews, and technical decisions • Lead architecture and functional design for product configurators and scalable CPQ solutions using platforms such as ServiceNow (Logik.ai) • Design integrations with commerce platforms, ERP systems, CDPs, middleware, and adjacent enterprise systems • Create prototypes and proofs of concept to validate requirements and solution approaches • Conduct business and technical discovery and define future-state CPQ roadmaps • Lead business process mapping sessions and produce functional and architectural documentation • Perform gap analysis and identify process optimization opportunities • Contribute to configuration, development, and technical problem-solving • Partner with developers to ensure accurate and efficient implementation • Troubleshoot complex functional and technical issues and drive resolution • Mentor consultants, developers, and analysts on CPQ architecture, platform capabilities, and delivery best practices • Set quality standards for CPQ design, documentation, and delivery execution • Partner with Solution Engineering and Sales teams to scope engagements and propose architecture approaches • Communicate solution value to B2B clients and guide strategic decision-making with client stakeholders • Contribute to Zaelab accelerators, templates, and repeatable CPQ implementation patterns • Stay current with CPQ, commerce, and platform trends and share insights internally and externally • Participate in internal enablement, client workshops, and industry/community forums

🎯 Requirements

• 8+ years of experience in enterprise consulting or solution architecture, including complex platform implementations and integrations • At least 3+ years focused specifically on CPQ, Quote-to-Cash, B2B Commerce or complex product configurations • Proven experience designing and delivering custom CPQ or product configurator solutions • Experience integrating CPQ with CRM, ERP, commerce platforms, and middleware • Hands-on experience with modern web and integration technologies (JavaScript, REST/SOAP, APIs) • Experience in digital commerce, service modernization, or customer experience transformation is a strong plus • Background in Manufacturing and B2B is nice to have • Demonstrated ability to engage and influence senior stakeholders, translating complex requirements into actionable architectural plans • Proven experience designing or implementing AI-driven workflows or leveraging AI insights to improve service operations • Certified System Administrator, within 60 days • Certified Application Developer, within 90 days • Certified Implementation Specialist – Sales & Order Management (SOM) • Certified Implementation Specialist – Customer Service Management (CSM) • Certified Implementation Specialist – Field Service Management (FSM) • ServiceNow CPQ / Product Configuration (Logik.ai) Certification or equivalent CPQ certification • Certified Technical Architect, within first year • Equivalent certifications include Salesforce CPQ Specialist, Salesforce Revenue Cloud Consultant, Salesforce Architect, Salesforce Service Cloud Consultant, or Salesforce Field Service Lightning • Work authorization and employment eligibility verification for USA hires

🏖️ Benefits

• Unlimited Vacation/PTO • Full Health Benefits and 401k Fixed Percentage Plan (USA only) • RRSP (Canada) • Fully remote and distributed teams • Paid Parental Leave • Ongoing training and education opportunities • 0% Bureaucracy Culture - Focus is on responsibilities, not title • Inclusive accessible environment • Equal-opportunity employer • Workplace accommodations • E-Verify for new USA hires