Senior Account Manager

🕒 September 3

🎸 Tennessee – Remote

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💵 $100k - $130k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 13%

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Logo of Zayo Group

Zayo Group

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Support existing and prospective accounts requiring Zayo fiber infrastructure services • Develop customer relationships and drive sales of Fiber, Transport, IP, SD-WAN, Edge, and Security services • Achieve sales and revenue growth targets through account management and prospecting • Promote Zayo products and services to targeted account patches • Analyze network proximity to key buildings and local competitive dynamics to drive sales • Present proposals and manage customers through a strategic sales process • Maintain customer relationships, secure existing revenue through long-term commitments, and sell to new accounts • Work with Sales to develop account strategy, solution design, and relationship management • Track, analyze, and report sales performance and activities in Salesforce and other reporting tools • Forecast sales opportunities accurately and maintain customer activity records • Provide timely information to management • Coordinate with other departments to maintain customer satisfaction and meet revenue objectives • Work collaboratively as part of a team while performing independently with minimal supervision • Attend regular local meetings with sales, engineering, and operations teams where a local office exists

🎯 Requirements

• Bachelor’s degree or equivalent from four-year College; or equivalent experience • Minimum of five (5) years of sales experience managing large and transactional deals • Proven ability to build relationships • Strong financial acumen • Understanding of how to build a deal • Excellent verbal and written communication skills • Exceptional customer service and relationship-building/maintaining skills • Excellent time management and organizational skills • Ability to operate with high autonomy in a new or existing market • Excellent interpersonal, communication, and presentation skills • Ability to work effectively with diverse personalities • High tolerance for ambiguity and ability to work successfully in a matrix management model • Strong understanding of account management and the strategic selling process • Effective problem-solving and interpersonal skills • Knowledge of Microsoft Word, Excel, and PowerPoint • Salesforce a plus • General understanding of Zayo Networks’ value proposition and products/services, including Fiber Infrastructure, Transport, IP, SD-WAN, and Security services • Ability to travel as required by customers

🏖️ Benefits

• Health insurance • Life insurance • Disability insurance • Retirement plans • Retirement 401(k) Savings Plan • Paid time off • Paid parental leave • Dental insurance • Vision insurance • Reasonable accommodation during the employment selection process

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