Career Advisor

🔥 13 hours ago

🌵 Arizona – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Logo of Zeiders Enterprises, Inc.

Zeiders Enterprises, Inc.

1001 - 5000 employees

Founded 1984

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Provide individualized career support to military spouses through the Military OneSource SpouseWorks Program • Maintain readiness in a fast-paced contact center environment • Receive initial calls via live handoff using call center technology • Receive incoming live chats • Assess military spouses’ needs and provide individualized government-approved resources • Provide education and career advising • Recommend online and distance education and training opportunities • Educate spouses about financial assistance resources • Assist spouses with understanding federal, state, and local occupational licensing • Provide credentialing information for selected career fields • Schedule career coaching appointments • Troubleshoot website access for SpouseWorks programs • Assist with administration of a Department of Defense military spouse scholarship program • Maintain the government-provided case management system, spouse profiles, and scholarship accounts • Work according to a schedule determined by the Advisor Services Lead within call center operating hours

🎯 Requirements

• Candidates must reside in the United States • Bachelor's degree • 4+ years of professional experience providing high-quality, in-depth educational, career, or employment advising or coaching to diverse adult populations • 3 years' experience in training development and delivery, public speaking, group presentation, and facilitation, preferably in adult education or medical/non-medical settings • 2 years' experience supervising or overseeing the delivery of social services and/or education programs, systems, and services • U.S. Citizenship required due to U.S. Government systems access • Home internet service exceeding 3Mb upload and download speeds through broadband service • Strong technology and research skills • Ability to navigate multiple computer systems simultaneously • Strong communication skills and positive, approachable personality • Active listening and critical thinking skills • Ability to accommodate a full-time training schedule for the first 6–8 weeks of employment • Must have a home office setup • Ability to occasionally lift and/or move up to 20 pounds • Preferred: active certification through NAWDP, NBCC, or NCDA • Preferred: contact center or educational service operations experience • Preferred: former military, military spouse, veteran, or wounded warrior • Preferred: experience working in a structured environment with set schedules • Preferred: ability to build rapport in a remote/virtual setting • Cover letter and resume required

🏖️ Benefits

• Remote work from home • Full-time employment • Reasonable accommodations for applicants with disabilities • Equal Opportunity Employer • Protected Veterans/Individuals with Disabilities protections

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