
1001 - 5000 employees
Founded 1984
💼 Consulting
🏥 Healthcare
🎖️ Defense
Consulting • Healthcare • Defense
Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.
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1001 - 5000 employees
Founded 1984
💼 Consulting
🏥 Healthcare
🎖️ Defense
Consulting • Healthcare • Defense
Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.
• Provide education, career, and employment services to military spouses through the SECO Program • Receive initial calls from military spouses through live handoffs using contact center technology • Receive incoming live chats from military spouses • Advise on online and distance education and training opportunities • Provide tools for school selection and financial assistance resources • Advise on federal, state, and local occupational licensing • Provide credentialing information for select career fields • Schedule career coaching appointments • Troubleshoot website access associated with SECO programs • Assist with administration of a Department of Defense military spouse scholarship program • Maintain the government-provided case management system, spouse profiles, and scholarship accounts • Maintain readiness to support military spouses in a fast-paced contact center environment
• COVID-19 vaccination required, or approved accommodation for a protected medical or religious reason • U.S. Citizenship due to U.S. Government systems access • Bachelor's degree in education, human/social services, or related field OR four years’ experience providing social services, behavioral health, or adult training • 4+ years of professional work experience with diverse adult populations in education, career, or employment counseling • 3 years' experience in training development and delivery, public speaking, group presentation, and facilitation, preferably in adult education, medical, or non-medical settings • 2 years' experience supervising or overseeing delivery of social services and/or education programs, systems, and services • Home internet service exceeding 3Mb upload and download speeds through broadband internet • Strong technology and research skills • Ability to navigate multiple computer systems simultaneously • Strong verbal and written communication skills • Patient listening and strong analytical ability • Critical-thinking skills to connect clients with applicable resources • Attention to detail and ability to follow standard operating procedures • Must complete and clear the full government background check process • Must have a home office setup • Ability to occasionally lift or move up to 20 pounds • Preferred: contact center or educational service operations experience • Preferred: former Military, Military Spouse, Veteran, or Wounded Warrior
• Remote work from home • Home office setup • Reasonable accommodations for individuals with disabilities • Equal Opportunity Employer / protected veterans and individuals with disabilities
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