Career Advisor Supervisor

🔥 12 hours ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zeiders Enterprises, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1984

💼 Consulting

🏥 Healthcare

🎖️ Defense

Consulting • Healthcare • Defense

Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.

📋 Description

• Provide support for geographically dispersed career center staff delivering individualized and comprehensive services under the Spouse Education and Career Opportunities (SECO) Program • Ensure contract-related activities, government interface, and personnel management follow corporate policies and management philosophy • Serve as the primary corporate management resource for approximately 15 career advisors • Manage employees virtually and oversee the direction, coordination, and performance evaluation of the career advising team • Interview, hire, train, plan, assign, and direct work • Appraise and coach performance, reward and discipline employees, address complaints, and resolve issues • Provide program guidance and quality-control monitoring and feedback • Implement industry-standard contact center practices • Collaborate with the integrated contract management team and work independently on tasks and projects • Provide individualized performance coaching and professional development • Complete required deliverables accurately, professionally, and on time • Contribute to new initiatives • Create content for and conduct presentations for internal constituents

🎯 Requirements

• Master’s degree in Education, Career Counseling, Human Resources, Social Services, Business/Program Management or related field; OR a Bachelor’s degree in a related field • 4 years of experience supporting Contact Center Operations • 2 years of experience in social service program administration/management • 3 years of personnel management/staff supervision, preferably in a contact center environment • Prior SECO Senior Advisor or SECO Career Center Monitor experience may substitute for up to one year • Familiarity with government contracting • Ability to quickly pivot to changing contract priorities and requirements • Strong written and verbal communication skills • Experience managing geographically dispersed teams preferred • Direct military lifestyle or population knowledge or experience preferred • U.S. citizenship • Valid driver’s license, transportation, and auto insurance • Ability to complete and clear the full government background check process • Ability to work the 1:30pm–10:00pm EST shift • Ability to use personal computers, telephones, copiers, printers, and other office equipment

🏖️ Benefits

• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Full-time employment • Remote work arrangement • Professional development and performance coaching opportunities