Zeiders Enterprises, Inc.
1001 - 5000 employees
Founded 1984
💼 Consulting
🏥 Healthcare
🎖️ Defense
Consulting • Healthcare • Defense
Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.
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Zeiders Enterprises, Inc.
1001 - 5000 employees
Founded 1984
💼 Consulting
🏥 Healthcare
🎖️ Defense
Consulting • Healthcare • Defense
Zeiders Enterprises, Inc. is a veteran-owned Department of Defense contractor that delivers human services and support programs for military members, veterans, and their families. The company provides behavioral health, career and transition services, learning and development, human performance, personal financial management, and military & family support, operating with a mission-driven culture rooted in military experience and long-term DoD partnerships.
📋 Description
• Support military spouses through the Military OneSource Military Spouse Education and Career Opportunities (SECO) Program • Maintain readiness in a fast-paced contact center environment • Receive initial calls through live handoffs using call center technology • Receive incoming live chats • Assess military spouses’ needs and provide individualized Government-approved resources • Provide education and career advising • Recommend online and distance education and training opportunities • Educate spouses about financial assistance resources • Assist spouses with understanding Federal, state, and local occupational licensing • Provide credentialing information for select career fields • Schedule career coaching appointments • Troubleshoot website access associated with SECO programs • Assist with administration of a Department of Defense military spouse scholarship program • Maintain the government-provided case management system, spouse profiles, and scholarship accounts • Connect military spouses with academic and employment opportunities
🎯 Requirements
• Bachelor's degree • 4+ years of professional experience providing high-quality, in-depth educational, career, or employment advising or coaching to diverse adult populations • 3 years of experience in training development and delivery, public speaking, group presentation, and facilitation, preferably in adult education or medical/non-medical settings • 2 years of experience supervising or overseeing the delivery of social services and/or education programs, systems, and services • U.S. Citizenship due to U.S. Government systems access • Home broadband internet service exceeding 3 Mb upload and download speeds • Strong technology and research skills • Ability to navigate multiple computer systems simultaneously • Strong communication skills and active listening ability • Critical thinking skills to connect clients with applicable resources • Ability to accommodate a full-time training schedule during the first 6–8 weeks of employment • Must have a home office setup • Ability to occasionally lift and/or move up to 20 pounds • Preferred: active certification through NAWDP, NBCC, or NCDA • Preferred: contact center or educational service operations experience • Preferred: former Military, Military Spouse, Veteran, or Wounded Warrior experience • Preferred: experience in a structured environment with set schedules • Preferred: ability to build rapport remotely/virtually
🏖️ Benefits
• Equal Opportunity Employer • Reasonable accommodations for individuals with disabilities • Full-time remote work-from-home opportunity • Home office setup • Employer-provided training schedule for the first 6–8 weeks of employment
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