Field Service Technician

🔥 18 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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ZEISS Group

WebsiteLinkedInAll Job Openings

10,000+ employees

🏭 Manufacturing

🏥 Healthcare

🧬 Biotechnology

Manufacturing • Healthcare • Biotechnology

ZEISS Group is a global technology leader specializing in optics and optoelectronics, with a rich history dating back to 1846. Headquartered in Oberkochen, Germany, ZEISS operates in four main segments: Semiconductor Manufacturing Technology, Industrial Quality & Research, Medical Technology, and Consumer Markets. The company generated annual revenue of 10 billion euros and employs around 43,000 people across nearly 50 countries, including a robust network of production sites, sales and service companies, and research & development facilities. ZEISS’s specialties include binoculars, microscopy, eyeglass lenses, biomedical research, and various advanced technologies such as artificial intelligence and machine learning.

📋 Description

• Install, repair, troubleshoot, service and calibrate high-tech machines at customer locations. • Demonstrate customer service skills and knowledge with passion and dedication. • Learn new skills on high-tech CT machines utilizing mechanical and electronic aptitude. • Perform necessary administrative paperwork completely and accurately. • Work independently in a high-pressure, fast-paced and innovative environment. • Travel 90–100% within the service area, including international travel as needed. • Support process enhancements focused on installation and servicing of custom equipment. • Interact with customers and cross-functional service groups supporting and launching ZEISS products. • Aid the R&D team with engineering work related to design, build and new system testing. • Support production of systems during assembly and setup. • Perform other duties as required.

🎯 Requirements

• Minimum, High School graduate, completed GED or equivalent. • AS/BS in Electronics, Industrial Mechanics or training and experience from Military Technical School OR 4 years related experience is required. • Prior experience working with hand tools and basic electrical test equipment. • Microsoft operating system knowledge is required. • Capable of unassisted physical lift of one article weighing up to 75 pounds. • Able and willing to work minimum of 50 hours per work week. Regular + OT. • Ability to work in an industrial production shop floor environment. • Valid Driver License required. • Excellent communication and customer service aptitude. • Previous experience installing and troubleshooting industrial electronics, machines, or computer systems. • Previous CT machine (Computed Tomography scan) installation and troubleshooting experience is preferred however not required.

🏖️ Benefits

• Medical • Vision • Dental • 401k Matching • Employee Assistance Programs • Vacation and sick pay