Digital Experience Product Manager

🔥 0 minutes ago

🏖️ New Jersey, Massachusetts – Remote

🏖️ New Jersey – Remote 🍂 Massachusetts – Remote

💵 $115k - $145.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🛍️ E-commerce

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Zelis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

💸 Finance

💰 $20.1M Venture Round on 2020-01

Healthcare Insurance • Finance

Zelis is a company committed to transforming the healthcare financial experience by providing comprehensive solutions across the healthcare system. They work with payers, providers, and members to optimize healthcare networks, manage claims, and facilitate seamless payments. Zelis focuses on harmonizing the healthcare financial landscape with purpose-built solutions that address issues like payment integrity, compliance, and member engagement. The company leverages technology and industry expertise to help their clients save costs, improve administrative efficiency, and enhance the overall healthcare experience. Known for its flexibility and strong partnerships, Zelis supports a wide range of healthcare stakeholders, including health plans, hospitals, dental practices, and insurance carriers.

📋 Description

• Partner with Digital Experience leadership to manage and execute the digital experience roadmap. • Serve as the primary liaison between Marketing and the Zelis.com IT development team, helping prioritize work, manage capacity, refine backlog items, and ensure successful delivery of initiatives. • Own and maintain the Digital Marketing Design System in partnership with Creative Design, including design documentation, web templates, components, and design tokens. • Facilitate sprint planning, backlog grooming, requirements gathering, prioritization, and stakeholder alignment activities. • Lead project management activities for digital experience initiatives, ensuring projects remain on schedule, within scope, and aligned to business objectives. • Coordinate cross-functional teams including Marketing, Creative, Product, Analytics, IT, and external vendors. • Support planning and execution of large-scale digital transformation initiatives, including future CMS/DXP platform migrations. • Manage vendor relationships and serve as a key point of contact for project meetings, deliverables, timelines, status reporting, and issue resolution. • Develop project plans, maintain project documentation, track dependencies, and proactively identify risks and mitigation strategies. • Collaborate with UX, Creative, and Development teams to ensure digital experiences align with user needs, business goals, and best practices. • Support testing, quality assurance, and release coordination activities. • Provide regular updates and executive-ready reporting on project status, roadmap progress, and key performance indicators. • Assist with ad hoc digital experience initiatives and operational support as needed.

🎯 Requirements

• 4–7 years of experience in Product Management, Project Management, Digital Experience, Website Management, or related disciplines. • Experience working with cross-functional teams in agile development environments. • Experience managing website projects, digital products, or CMS-driven experiences. • Demonstrated ability to coordinate multiple stakeholders, priorities, and timelines simultaneously. • Experience translating business requirements into actionable user stories and project plans. • Strong understanding of Agile methodologies, Scrum ceremonies, backlog management, and software development lifecycles. • Experience working with website platforms and content management systems; WordPress experience required. • Familiarity with enterprise CMS and DXP platforms; Optimizely experience is a plus. • Strong understanding of UX and user-centered design principles. • Experience working within Figma, including reviewing designs, collaborating with designers, and maintaining design documentation. • Knowledge of modern web standards, responsive design, accessibility, SEO, and digital experience best practices. • Experience using web analytics and reporting platforms such as Google Analytics, Sigma, or similar tools. • Ability to analyze data and translate insights into recommendations and prioritization decisions. • Experience coordinating vendor relationships and managing third-party deliverables.

🏖️ Benefits

• health benefits including medical, dental, vision, and prescription drug coverage • 401k plan with employer match • flexible paid time off • holidays • parental leaves • life and disability insurance