Director, Client Management

🔥 0 minutes ago

🏖️ New Jersey, Massachusetts, +1 more states – Remote

🏖️ New Jersey – Remote 🍂 Massachusetts – Remote 🏰 Missouri – Remote

💵 $139k - $176.7k / year

⏰ Full Time

🔴 Lead

👔 Director

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Zelis

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

💸 Finance

💰 $20.1M Venture Round on 2020-01

Healthcare Insurance • Finance

Zelis is a company committed to transforming the healthcare financial experience by providing comprehensive solutions across the healthcare system. They work with payers, providers, and members to optimize healthcare networks, manage claims, and facilitate seamless payments. Zelis focuses on harmonizing the healthcare financial landscape with purpose-built solutions that address issues like payment integrity, compliance, and member engagement. The company leverages technology and industry expertise to help their clients save costs, improve administrative efficiency, and enhance the overall healthcare experience. Known for its flexibility and strong partnerships, Zelis supports a wide range of healthcare stakeholders, including health plans, hospitals, dental practices, and insurance carriers.

📋 Description

• Lead a team focused on managing a strategic book of business • Drive growth for Business Units by achieving annual revenue targets • Ensure client retention and foster growth with additional products and services • Develop and nurture critical internal and external relationships • Manage revenue for assigned team and clients • Establish regular cadence for review of budgets, forecasts, and product utilization • Ensure team goals for client renewals & retention are achieved or surpassed • Enable team to drive revenue growth through existing product optimization • Manage client fee requests/create opportunities and solutions • Collaborate within the business to provide OneZelis opportunities • Ensure team is abreast of regulatory environment and its impact on clients • Measure high-quality service delivery and client satisfaction metrics

🎯 Requirements

• Bachelor’s degree in Business or Health Care Administration or related • 10+ years in client management role, 5+ years in leadership role • Demonstrated success in revenue management and increased utilization • Extremely knowledgeable in the Payor and/or TPA space • Ability to lead and manage a team in a fast-paced environment • Excellent written and verbal communication skills • Excellent presentation, public speaking, and meeting management capabilities • Proven collaboration with key business partners: Sales, Operations, Marketing, Leadership • Ability to synthesize complex issues and communicate clearly with both clients and internal stakeholders • Experience leveraging data and reporting to identify client and industry trends

🏖️ Benefits

• 401k plan with employer match • Flexible paid time off • Holidays • Parental leaves • Life and disability insurance • Health benefits including medical, dental, vision, and prescription drug coverage