Retirement Initiatives Specialist

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🔥 43 minutes ago

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Zenith American Solutions, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1944

🛡️ Insurance

🏥 Healthcare

💼 Consulting

Insurance • Healthcare • Consulting

Zenith American Solutions, Inc. is a U. S. -based third‑party administrator (TPA) that manages employee benefit and pension plans—particularly Taft‑Hartley and union funds—providing health and welfare administration, claims processing, retirement plan processing, contribution accounting, payment solutions, cost containment, compliance/privacy services, and participant/provider/employer portals. The company combines benefits administration expertise with technology and security-focused services to support trustees, employers, fund professionals and millions of plan participants nationwide.

📋 Description

• Serve as the technical liaison for Retirement Benefits Operations and Technical Operations with programmers, vendors and operations • Collect and analyze data to ensure accurate and effective administration • Write requirements, maintain documentation, perform testing, prepare reporting, and maintain excellent relationships internally and externally • Analyzes programming changes and/or system enhancements to existing programs and tests and verifies the accuracy of program changes • Collaborates with programmers, operations, and external vendors to drive quality output through understanding and consideration of impact to all areas • Provides technical support, training, and problem resolution to end users • Designs, generates, creates, and evaluates operational reports, queries, data, and procedures regarding systems, including scheduling and distribution of reports • Analyzes data files, proactively identifies trends and/or issues and collaborates with operations to enhance clients’ experience • Writes requirements for software changes, coordinates changes with vendors and operations • Represents Retirement Benefits Operations and Technical Operations on projects for new and existing client implementations • Documents system and client support processes, including maintaining operations workflows and documentation • Maintains excellent internal relationships and client and external partner relationships

🎯 Requirements

• High school diploma but 4 year college degree is preferred • Two years of experience as a Business Systems Analyst or two years of experience working in a benefit administration environment with applicable technical expertise • Experience working with group Retirement Plans with an emphasis on Defined Benefit Plans • Strong working knowledge of Excel, SharePoint, Smartsheet, and Microsoft Suite • Basic understanding of business practices with good understanding of project management methodology • An understanding of database systems and applications • Collaborative, accountable, takes initiative, and successfully coordinates with cross-functional teams to enhance service delivery • Strong organizational, analytical, problem-solving, and time-management skills • Ability to exercise independent judgment • Excellent attention to detail • Excellent oral and written communication skills, including the ability to work with diverse groups of professionals in close cooperation.

🏖️ Benefits

• health, vision, and dental coverage • retirement savings 401(k) plan with company match • paid time off (PTO) • great opportunities for growth