Senior Product Manager – Fraud

🔥 3 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

👻 Ghost score 10%

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Logo of Zepz

Zepz

501 - 1000 employees

Founded 2021

💳 Fintech

👥 B2C

💰 $165M Debt Financing - Zepz on 2025-03

Fintech • B2C

Zepz is a fintech company that operates digital remittance brands (notably WorldRemit and Sendwave) offering fast, secure, mobile-first cross-border money transfer services for consumers. The company emphasizes fair, fast and flexible payments, a world-class customer experience, and global reach — enabling app-based transfers to over 130 countries, with reported volumes of about $10 billion transferred and 50 million customer transactions in 2020 across more than 5,000 corridors. Zepz positions itself as customer-focused and growth-oriented, with hundreds of employees and multiple international offices supporting consumer remittances primarily to regions such as Africa and Asia.

📋 Description

• Build and manage stakeholder relationships across multiple countries • Shape FinCrime product strategy across Zepz’s remittance brands, covering fraud prevention, payments risk, vendor roadmap, and cryptocurrency-product FinCrime elements • Manage vendor relationships and integrations for telemetric and consortium data, workflow management, and related capabilities • Scope, plan, and deliver global feature rollouts • Develop product strategy aligned with company vision • Deliver business and user value • Support business growth and scalability • Own and drive product-area metrics, defining success and the path to achieve it • Collaborate with Compliance, Finance, Product, and other organizational stakeholders to understand problems and identify opportunities • Manage stakeholders and deliver challenging messages when needed • Monitor market trends, regulations, card-network rules, competitor activity, and emerging technologies to guide product decisions • Report to the Product Director – FinCrime • Drive strategy and delivery for fraud prevention, scams, and payment risk • Own the full digital product lifecycle and deliver end-to-end customer experiences • Deliver complex digital initiatives across multiple departments

🎯 Requirements

• Experienced Product Manager in the digital Financial-Crime Prevention space • Strong knowledge of Finance/FinTech and FinCrime • Experience in stablecoin and AI desirable • Data-driven; comfortable working with prediction of fraud, risk modelling, and financial modelling • Hands-on, self-starter, and comfortable in a dynamic environment • End-to-end product ownership, including communication, training, release planning, and continuous improvement • Strong relationships with development teams; knowledge of Agile practices and collaboration with product design • Leadership of initiatives from ideas through delivery, with an MVP mindset and longer-term vision • Understanding of relevant technology and its application to the business • Strong experience managing multiple priorities in a fast-moving environment • Proven communication skills with stakeholders across the business • Knowledge of Agile/Lean software delivery methodologies and product lifecycle deliverables • Experience gathering functional and nonfunctional requirements, writing user stories, and mapping processes • Commercial mindset and teamwork • Technical and business understanding based on financial services/compliance experience • Strong understanding of fraud-prevention regulations and best practices, card-payment and bank-transfer arrangements, including ACH • Experience managing technology-partner integrations, including workflows, APIs, error scenarios, and management • Ability to work against tight regulatory and company deadlines • Genuine curiosity about AI and its workplace applications • Practical professional experience using AI tools • Strong AI literacy, including prompting and critical evaluation of AI-generated output • Awareness of ethical and responsible AI use, especially regarding sensitive data, customer experience, and compliance • Experience with Claude is nice-to-have, not essential

🏖️ Benefits

• Flexible annual leave • Healthcare benefits • Employee discounts • Remote-first flexibility to work in the employing country from the location where the employee is most focused and productive • Location-specific perks • Supportive high-trust work environment • Professional support and environment to excel

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