Head of Manufacturing Informatics

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🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

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Logo of Zifo

Zifo

1001 - 5000 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Zifo is a global specialist scientific and process informatics service provider working in research, development, manufacturing, and clinical domains. They offer a wide range of services including scientific IT services, cloud migration, bioinformatics consulting, data science, and digital transformation. Zifo serves industries such as pharmaceuticals, biotechnology, contract research organizations, and more. They are committed to advancing scientific discovery through innovative solutions and expert consulting, catering to the needs of science-driven organizations.

📋 Description

• Define and execute the Manufacturing Informatics business strategy aligned with company growth objectives • Develop market propositions across MES, EBR, Manufacturing Intelligence, Digital Manufacturing, LIMS/ELN integration, OT/IT integration, and Industry 4.0 • Identify target markets, accounts, partnerships, and emerging opportunities within the pharmaceutical and biotechnology industry • Build and manage the sales pipeline and revenue forecast • Establish bookings, revenue, margin, and growth targets • Develop go-to-market strategies for new services, solutions, and accelerators • Identify geographic expansion and new customer segment opportunities • Build strategic partnerships with technology vendors, system integrators, and manufacturing technology providers • Own the sales lifecycle from lead generation through contract closure • Develop relationships with C-level and senior stakeholders • Lead customer discovery sessions, account strategies, RFP/RFI responses, proposals, presentations, solution workshops, and commercial negotiations • Develop value propositions and business cases demonstrating customer outcomes • Build strategic accounts and long-term managed-service and transformation engagements • Represent the organization at industry conferences, customer forums, and executive meetings • Provide thought leadership across MES, EBR, manufacturing transformation, integrations, OT/IT, serialization, digital manufacturing, data platforms, cloud architectures, and AI/ML applications • Connect manufacturing needs, technology strategy, regulatory requirements, and implementation execution • Build and lead a high-performing Manufacturing Informatics organization • Develop organizational structures, competency models, career paths, and succession plans • Recruit and retain MES, EBR, manufacturing technology, solution architecture, and consulting professionals • Develop future leaders and technical SMEs • Establish a culture focused on customer value, innovation, accountability, quality, and commercial performance • Define the innovation roadmap and develop accelerators, frameworks, and intellectual property • Evaluate AI, automation, analytics, digital twins, cloud technologies, and intelligent manufacturing for business value, cybersecurity, GxP compliance, data integrity, and operational risk • Own or contribute to the Manufacturing Informatics P&L • Establish and manage financial, utilization, profitability, operating plan, and budget targets • Monitor pipeline, backlog, revenue forecast, and resource demand • Drive gross margin and delivery-efficiency improvements • Evaluate investments based on ROI • Provide regular business performance updates to executive leadership • Deliver growth, profitability, customer, and operational KPIs including revenue growth, bookings, pipeline coverage, new logos, account expansion, margin, EBITDA/contribution margin, delivery productivity, utilization, customer satisfaction/NPS, renewals, account penetration, executive relationships, and referenceable customers

🎯 Requirements

• 15+ years of experience in Manufacturing Informatics, MES, Digital Manufacturing, Life Sciences IT, Manufacturing IT, or related consulting/services environments • Experience working with pharmaceutical, biotechnology, or other regulated manufacturing organizations • Significant experience in MES/EBR and manufacturing digital transformation • Proven track record in business development and consultative selling • Experience managing large and complex manufacturing technology programs • Ability to build and manage senior customer relationships • Experience managing geographically distributed teams and global delivery models • Experience with financial management, forecasting, utilization, margins, and P&L/business-unit management is strongly preferred • Experience with RFPs, proposals, solution architecture, commercial negotiations, and contract management • Strong understanding of GxP, CSV/CSA, data integrity, cybersecurity, and regulated manufacturing environments • Strong understanding of one or more of Siemens Opcenter, Rockwell FactoryTalk / PharmaSuite, Körber Werum PAS-X, Emerson Syncade, MasterControl, SAP Digital Manufacturing, SAP ERP, or Oracle Manufacturing

🏖️ Benefits

• Accrued vacation • Medical insurance • Dental insurance • Vision insurance • 401k with company matching • Life insurance • Flexible spending accounts • Equal opportunity employer • Diversity-valuing workplace

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