Mortgage Loan Officer

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

💵 $11 - $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Originate and manage purchase mortgage loans from application through closing while ensuring compliance with all requirements • Convert company-provided purchase opportunities into funded loans through proactive follow-up and borrower consultation • Build relationships with customers, Zillow Preferred Agents, and local partners where applicable • Manage an active pipeline while meeting service levels, productivity metrics, and funding expectations • Use Zillow’s CRM, loan origination systems, and data-driven tools to manage pipeline health and customer engagement • Partner with centralized processing, underwriting, and closing teams to move loans efficiently • Deliver customer service through phone, email, and text communication • Stay current on market trends, lending programs, and regulatory requirements • Maintain active licensing, complete required education, and participate in ongoing professional development • Collect, store, and use voiceprints for operational and compliance purposes

🎯 Requirements

• 3+ years of mortgage origination experience, emphasizing purchase transactions • Active NMLS Loan Originator status with state licenses or Loan Originator status under a federal bank license • Completion of 20-hour CORE Pre-Licensing Education • Successful passage of the SAFE Mortgage Loan Originator Test – National Component with Uniform State Content • Physically located in and working remotely from Virginia • Proven success originating purchase loans in a high-volume phone-based sales environment or agent-centric referral model • Strong client service orientation and consultative sales skills • Deep understanding of the mortgage process • Ability to work in a structured, performance-driven environment with defined KPIs • Excellent verbal communication skills and ability to build trust quickly • Strong time management, organization, and pipeline management skills • Proficiency with CRM, LOS, Microsoft Outlook, Word, and Excel • Associate’s or Bachelor’s degree preferred

🏖️ Benefits

• Competitive base pay • Incentive compensation eligibility • Equity awards eligibility • Ongoing professional development • Flexible distributed work model • Ability to elect to spend some time working at a company office