Senior Manager, Business Communications

Job not on LinkedIn

🔥 1 minute ago

🇺🇸 United States – Remote

💵 $129.8k - $218.3k / year

⏰ Full Time

🟠 Senior

🗣️ Communications

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Zillow

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2006

🏠 Real Estate

🛍️ eCommerce

👥 B2C

💰 $4.1M Post-IPO Equity on 2012-12

Real Estate • eCommerce • B2C

Zillow is a leading real estate and property rental marketplace that provides comprehensive information on homes, apartments, and properties for sale or rent. It offers users tools to search for properties, calculate mortgage rates, and connect with real estate agents. The platform also features innovative algorithms that provide Zestimates, which are estimated market values of homes. Zillow is a go-to resource for individuals looking to buy, sell, or rent properties, as well as for agents and brokers who want to reach a wider audience.

📋 Description

• Set the overall communications strategy and narrative for Zillow’s agent and broker businesses • Run point as strategic project manager across media relations, owned content and events • Set plans, assign lanes and maintain coherence across communications efforts • Keep messages aligned across channels and teams • Stay close to the product roadmap and business context and brief channel teams proactively • Identify and act on new organizational opportunities • Bring agent and broker priorities to the owned content team • Ensure customer proof points and partner stories are ready for launches and announcements • Develop issue-specific messaging for frontline teams on sensitive or complex topics • Run messaging trainings and support business leaders in training their organizations • Identify executive visibility opportunities and coordinate execution with the Communications team • Serve as senior communications contact for agent and broker business leaders • Represent agent and broker businesses to Corporate Affairs leadership • Build relationships with product, marketing, legal and other partner teams • Track and report key project metrics and apply lessons learned to future planning and business decisions

🎯 Requirements

• 10+ years of communications experience • Communications experience for a technical, customer-facing business where product, legal and policy intersect • Experience developing and owning communications strategies • Ability to guide channel teams toward effective tactics • Ability to clarify ambiguity, sequence competing priorities and manage complex multi-channel efforts • Excellent written and verbal communication skills • Ability to turn complex product and business topics into clear, compelling narratives • Strong message development, risk identification and communications sequencing skills • Ability to identify executive visibility opportunities • Ability to influence director-level stakeholders without direct authority • Strong project management discipline, including workback plans, RACIs and deadline accountability • Ability to manage multiple workstreams across two businesses • Familiarity with AI tools and sound judgment about their use • Knowledge of agent and broker ecosystems, product roadmaps and communications business value

🏖️ Benefits

• Equity awards based on factors such as experience, performance and location • Remote work from a physical location of choice • Flexibility to work from wherever employees are most productive • Equal employment opportunity and accommodation support