Customer Marketing Coordinator

🕒 May 18

🏄 California – Remote

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💵 $50 - $65 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🎡 Marketing

🦅 H1B Visa Sponsor

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Logo of Zip

Zip

201 - 500 employees

Founded 2020

💳 Fintech

☁️ SaaS

🏢 Enterprise

Fintech • SaaS • Enterprise

Zip is an innovative AI-powered procurement orchestration platform based in San Francisco, CA. It specializes in streamlining the procurement process by providing solutions such as Intake-to-Procure and Procure-to-Pay, enabling organizations to automate purchasing requests, manage vendor relationships, and achieve better visibility into spending. Zip's comprehensive platform aims to enhance efficiency and reduce costs for businesses of various sizes across multiple industries, including life sciences, financial services, and technology.

📋 Description

• Speaker Sourcing for Tradeshows, Webinars & Field Events: You'll own the sourcing and recruitment of customer and industry speakers for our tradeshow, webinars and field event calendar — managing outreach, vetting candidates, and shepherding confirmations from first contact through event day with our Corporate Marketing team. • 3rd Party Review Site Strategy: You'll work closely with our Customer Success team to identify and target the right customers for reviews on G2 and Gartner, including building and running outreach campaigns, tracking results, and optimizing the approach to drive consistent review volume over time. • GTM Customer Story Enablement: You'll support our customer story program by developing supporting materials for our customer stories that help enable our GTM teams to showcase customer proof when talking about Zip. • Customer Gifting: You'll help manage gifting logistics across different customer lifecycle touchpoints, including sourcing gift options, coordinating orders, and ensuring the right moments are covered as we look to scale this program.

🎯 Requirements

• 2-3+ years of experience in B2B SaaS from a marketing or a customer-facing role, ideally with exposure to customer marketing, event marketing, or content marketing • Strong writing skills: specifically the ability to write polished sales enablement materials that convey the challenges customers were facing and how Zip has solved for those challenges • Strong project management skills: organized, self-directed, and able to juggle multiple programs at once • Comfortable working cross-functionally, especially with Product Marketing, Customer Success, Sales, and Solutions

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