Program Manager, FDC – Build Execution

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $105k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Program Manager

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Ziply Fiber

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2020

📡 Telecommunications

👥 B2C

💰 Corporate Round on 2022-11

Telecommunications • Internet Services • B2C

Ziply Fiber is a leading provider of fiber-optic internet services in the Pacific Northwest, offering high-speed internet plans that cater to both residential and business customers. With a focus on transparency and customer satisfaction, Ziply Fiber provides no annual contracts, no data caps, and a variety of multi-gig internet options designed for modern households and businesses. Their services include whole home WiFi, streaming TV, and phone services, making them a one-stop solution for connectivity needs.

📋 Description

• Translate build strategy into weekly work plans, prioritized actions, and measurable deliverables. • Reinforce disciplined reporting by driving structured updates on work completed upcoming tasks & support needed. • Communicate program insights clearly to leadership & execution teams based on detailed funnel and milestone data. • Maintain cross-functional alignment across engineering, permitting & construction through recurring touchpoints. • Support sequencing & prioritization to maximize throughput given resource, vendor and permitting constraints. • Validate planning inputs including force-to-load assumptions, design readiness and CPP indicators. • Build readiness checklists that ensure smooth transitions between design, permitting and construction. • Analyze forecast output against the yearly ready for sale objectives and identify levers required to close the gap. • Surface high-cost or high-risk build segments early and collaborate with engineering & design on alternatives. • Track milestones across thousands of projects, surface risks tied to delays in engineering WIP, permitting backlog or construction readiness. • Maintain visibility into the build funnel including bottlenecks, aging tasks, and cross-functional dependencies. • Coordinate removal of blockers by partnering with engineering, permitting and construction leaders. • Support the MDU program development & structure including intake, workflows & turnup. • Identify MDU opportunities that provide fast incremental volume to support 2026 & beyond targets. • Standardize GF/BF build approaches to create consistency across markets & improve repeatability. • Maintain accurate program documentation & workflows within SiteTracker and supporting systems. • Performs other duties as required to support the business and evolving organization.

🎯 Requirements

• Bachelor’s Degree in Engineering, Telecommunications, Project Management, Business Administration, or a related field. • Minimum of five (5) to seven (7) years of telecom experience, including fiber planning, engineering, permitting or construction. • Strong end-to-end understanding of the fiber build lifecycle and network readiness. • Knowledge of permitting processes and third-party utility coordination. • Experience managing operational backlogs and turning high-volume work queues into structured execution paths. • Proven success driving accountability in cross-functional teams. • Strong analytical skills with the ability to connect detailed operational data to broader program outcomes. • Effective communicator able to simplify complex concepts and influence technical and operational teams. • Highly organized with strong attention to detail and proven ability to manage competing priorities. • Proficient with Microsoft Office, Smartsheet and program tracking tools.

🏖️ Benefits

• Medical • Dental • Vision • 401k • Flexible spending account • Paid sick leave • Paid time off • Parental leave • Quarterly performance bonus • Training • Career growth and education reimbursement programs