Diagnostic Technical Specialist

🔥 0 minutes ago

🏖️ New Jersey, New York – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $69k - $100k / year

⏰ Full Time

🟢 Junior

🦅 H1B Visa Sponsor

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Zoetis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Provide onsite support to veterinary clinics, laboratory research, and veterinary academic settings • Support implementation, training, operation, applications, and problem resolution for veterinary diagnostics products • Improve diagnostic product utilization, increase adoption, and minimize implementation time • Identify, quantify, qualify, track, and evaluate clinic pain points • Facilitate, develop, design, and implement clinic workflow processes • Provide onsite technical assistance, troubleshooting, and resolution of complex system problems • Deliver formal and informal product guidance, instruction, and training presentations • Complete post-sale product installation and validation, applications training, and operations training • Document daily activities and prepare detailed customer-visit reports, including satisfaction information • Work with the Area Business Manager and Diagnostic Solutions Consultant to provide customer service • Identify and report opportunities for additional analyzers and new customer opportunities through referrals

🎯 Requirements

• At least one year of experience working in a clinical setting • Basic computer skills, including Microsoft Office, Excel, and Adobe • Knowledge of diagnostic products, instrumentation, and clinic processes • Analytical mindset and demonstrable critical thinking skills • Availability and willingness to travel up to 75% of the work week • Flexibility to accommodate customer visit requests • Associate's degree required with a Bachelor's degree preferred, or equivalent experience • Degree from a Veterinary Technology Program preferred • Credentialed Veterinary Technician preferred • Expertise in veterinary terminology/science • Presentation skills • Ability to transport, set up, and demonstrate equipment quickly and effectively • Organizational, prioritization, and time management skills • Ability to multitask and work independently • Ability to safely lift and move 60 lbs • Valid driver's license, clean driving record, and auto insurance • Must work standard business hours, Monday through Friday • All applicants must possess or obtain authorization to work in the US for Zoetis; sponsorship is discretionary and must be disclosed if required

🏖️ Benefits

• Healthcare and insurance benefits beginning on day one • 401K plan with a match • Profit-sharing contribution from Zoetis • 4 weeks of vacation • Short-term incentive compensation eligibility