Strategic Account Manager, Diagnostics

🕒 August 28

☕ Washington – Remote

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💵 $129k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

🦅 H1B Visa Sponsor

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👻 Ghost score 23%

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Manage the customer experience journey of newly acquired Strategic Accounts • Run point on contract updates, expansion implementation plans, and overall customer experience • Build the aligned area strategic pipeline of key accounts • Collaborate cross-departmentally within the Diagnostic Business Unit and across U.S. Diagnostics • Train and coach field teams and account-focused business and marketing teams on key-account opportunities and retention • Manage the full portfolio and construct/deconstruct new and retention sales opportunities for Diagnostic businesses • Increase portfolio presence within veterinary hospitals and maximize, protect, and defend total customer value • Work cross-functionally to ensure adequate margins and profit • Manage install and workflow processes to deliver strong customer experiences • Serve as a product expert for new product launches including Imagyst, HUB, Vue+, and OptiCell • Provide field-level intelligence on Diagnostics competition • Help Area Business Managers coach area teams on Diagnostics tactics and cross-selling in larger-scale accounts • Develop and refine area pipelines for Emerging Corporates and drive current strategies and tactics • Share best practices across regions • Collaborate with C&S Leads, Regional Field Marketing Managers, Key Account Technical Specialists, and Area Teams • Partner with Legal, Finance, NRM, Loyalty, and Pricing teams • Report to the Head of U.S. Corporate & Specialty • Travel 50%–60% in this field-based role

🎯 Requirements

• Bachelor’s Degree minimum or equivalent work experience • Minimum of 8+ years animal health industry / sales experience • Demonstrated exceptional proficiency at onboarding, workflow management & Pipeline Execution • Exceptional Project Management skills • Ability to organize and prioritize multiple projects in a demanding environment and deliver high performance and quality on deadline • Ability to effectively communicate technical information to professionals with same or greater technical knowledge/skills • Excellent people skills • Proven ability to think strategically and act decisively • Ability to collaborate with and influence cross-functional teams • Collaborator and motivating leader • Initiative, resourcefulness, accountability, and willingness to accept challenges and lead change • Clear ability to understand and execute all aspects of lease financing, legal language, and contract administration • Ability to creatively defend, retain and grow business while maintaining financial rigor • Ability to learn and master skills to then turn around teach and coach • Demonstrated financial and business acumen (deliver solid ROI) • Must possess or obtain authorization to work in the US for Zoetis

🏖️ Benefits

• Short-term incentive compensation • Long-term incentive compensation • Healthcare and insurance benefits beginning on day one • 401K plan with a match and profit-sharing contribution from Zoetis • 4 weeks of vacation

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