Field Technician

🔥 0 minutes ago

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $30 - $33 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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ZOLL Medical Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚕️ Healthcare Insurance

Healthcare Insurance • Medical Devices • Software

ZOLL Medical Corporation is a prominent manufacturer of medical devices and related software solutions, dedicated to empowering healthcare professionals, emergency responders, and military personnel to deliver life-saving care and improve patient outcomes. The company provides advanced products such as automated external defibrillators (AEDs), monitors, defibrillators, automated CPR machines, ventilators, and more, alongside an array of software solutions that enhance the performance of healthcare and emergency services. ZOLL is committed to innovation in areas like cardiac resuscitation, temperature management, and sleep apnea, while also offering comprehensive training and support services to ensure optimal utilization of its devices. Proudly supporting communities with tools that enhance public and non-acute care, ZOLL aids in every moment of response and rescue, affirming its mission to aid in saving lives.

📋 Description

• Provide guidance and support to field on-site and PM technicians • Perform onsite product support to assigned customer accounts • Manage logistics, deployments, on-site troubleshooting of product, Preventive Maintenance, and software upgrades • Direct involvement with staffing of department • Assist customers with application of equipment • Escalate customer-related issues to Service Manager and CQA Account Manager • Perform on-site PMs • Train yearly, a minimum of 40 hours in ZOLL related products • Assign PM workload to team • Provide guidance on PDR process • Assist and/or conduct employee's reviews as required by management • Deployments to other customers in region at the direction of management • Monthly reporting of department metrics for on-site coverage and PM performance • Provide software upgrades as requested

🎯 Requirements

• Technical Degree (2 year minimum) required or Equivalent work experience required • Prior work experience interfacing with external customers preferred • Valid driver’s license required • Credit card in good standing for travel expenses required • Excellent verbal & written communication skills • Ability to meet objectives • Ability to work independently • Organizational skills • Experience with computers and Microsoft Office

🏖️ Benefits

• Comprehensive benefits plans available • Ongoing training in ZOLL related products