Oracle Service Architect – Manager

Job not on LinkedIn

🔥 0 minutes ago

🏄 California, Massachusetts – Remote

🏄 California – Remote 🍂 Massachusetts – Remote

💵 $125k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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ZOLL Medical Corporation

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

🎖️ Defense

📦 Logistics

Healthcare • Defense • Logistics

ZOLL Medical Corporation is a prominent manufacturer of medical devices and related software solutions, dedicated to empowering healthcare professionals, emergency responders, and military personnel to deliver life-saving care and improve patient outcomes. The company provides advanced products such as automated external defibrillators (AEDs), monitors, defibrillators, automated CPR machines, ventilators, and more, alongside an array of software solutions that enhance the performance of healthcare and emergency services. ZOLL is committed to innovation in areas like cardiac resuscitation, temperature management, and sleep apnea, while also offering comprehensive training and support services to ensure optimal utilization of its devices. Proudly supporting communities with tools that enhance public and non-acute care, ZOLL aids in every moment of response and rescue, affirming its mission to aid in saving lives.

📋 Description

• Lead and participate in all phases of the implementation lifecycle, including requirements gathering, solution design, configuration, testing, deployment, go-live, and post production support • Integrate Oracle Fusion Service to streamline and enhance field service operations • Deploy Oracle Field Service Cloud solutions to optimize scheduling, enable real-time tracking, and support predictive maintenance • Align Oracle Fusion Service and Oracle Field Service Cloud strategies with organization-wide initiatives • Perform hands-on configuration of Oracle Cloud Field Service, Service Contracts, Territory Management, and Depot Repair modules • Ensure solutions are scalable, sustainable, and aligned with Oracle's leading practices • Provide advisory guidance to project teams on functional and configuration decisions • Translate complex technical and functional concepts into actionable insights for business stakeholders • Manage expectations and drive successful delivery outcomes • Diagnose and resolve complex system issues within Service modules • Collaborate with technical teams, business users, and leadership to execute Service initiatives

🎯 Requirements

• Bachelor’s degree in computer science, information science, or engineering required • Master’s degree in a related field preferred • 15+ years of Oracle Supply Chain experience, including 5 years in Oracle Fusion Cloud Service • Oracle Cloud Service Certification(s) preferred • Extensive functional and configuration experience in Oracle Fusion Cloud Field Service, Depot Repair, Service Contracts, and Territory Management • Proven ability to lead complex projects through full implementation lifecycles • Strong analytical, troubleshooting, and problem-solving skills within the Oracle Service side • Excellent communication skills with the ability to engage both technical and non-technical stakeholders • Experience with Oracle Fusion Applications (CX, ERP, HCM) is highly desirable • Ability to work independently, drive decisions, and influence teams across the organization

🏖️ Benefits

• Comprehensive benefits plans • Reasonable accommodations in compliance with the Americans with Disabilities Act of 1990