Senior Program Manager, Partner Services Success

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $122.5k - $175k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Drive theater-level execution of partner-led services motions. • Inspect active opportunities, identify stalled deals, surface execution gaps, and ensure clear next steps and ownership across all stakeholders. • Establish and run regional inspection cadences, opportunity review rhythms, and escalation paths to improve visibility, accountability, and acceleration across partner-led services activity. • Support strategic partners in maturing their services motions by identifying readiness gaps, tracking progress, and coordinating briefings to move partners from initial interest to repeatable execution. • Build practical, field-facing playbooks, templates, and inspection guides that translate regional learnings into repeatable assets for broader global adoption.

🎯 Requirements

• 7–10 years of experience in partner programs, channel operations, partner success, professional services, managed services, consulting/advisory, or SaaS GTM execution. • Proven experience working across Sales, Channel, Services, and Partner organizations to drive execution without direct authority. • A strong bias for action regarding opportunity inspection, cadence management, and executive-ready reporting. • Experience building practical field-facing playbooks, templates, and operating models that enable consistent execution at scale. • Strong business acumen with the ability to simplify complex workflows and tailor messaging for regional and global stakeholders. • Comfortable working across time zones as needed.

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks, and more!