Principal Product Manager, Payments

Job not on LinkedIn

🕒 January 29

🇺🇸 United States – Remote

💵 $157.6k - $254.9k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 45%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zuora

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2007

☁️ SaaS

💸 Finance

🤝 B2B

💰 $400M Post-IPO Equity on 2022-03

SaaS • Finance • B2B

Zuora is a leading provider of subscription management and recurring billing solutions. The company offers the Zuora Monetization Suite, which supports various monetization models, including subscriptions, usage-based billing, and one-time pricing. Zuora's solutions help businesses manage recurring revenue growth across pricing and packaging, billing, customer acquisition, and quote-to-cash processes. The platform includes features for automating revenue recognition, creating dynamic paywalls, and integrating with existing application ecosystems through low-code SDKs and APIs. Zuora is recognized as a leader in the industry, providing robust tools for companies aiming to scale sustainably with modern recurring revenue models.

📋 Description

• Define, own, and execute the multi-year product strategy and roadmap for Zuora’s global payments platform • Lead global payment acceptance, coverage, and core platform capabilities • Lead end-to-end integrations with payment processors, acquirers, and orchestration partners from ideation through launch and optimization • Design and launch global payment features such as payment methods, wallets, local schemes, risk and compliance capabilities, and routing/orchestration patterns • Analyze payment success rates and processing data to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency • Establish best practices and reusable building blocks for payment integrations, including APIs, configuration models, error handling, reconciliation, and observability • Collaborate with engineering, architecture, design, data, and partner management teams across US, Beijing, and India time zones • Serve as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration • Guide internal teams and customers on global payment best practices and regulatory considerations • Serve as a primary contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone • Mentor other ZEOs in the payments area • Advise Zuora leadership on payments strategy

🎯 Requirements

• 10+ years of experience in the payments industry • Deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods • Experience building and launching payments platforms and global payment features at a previous company • Experience owning platform capabilities and coverage expansions end-to-end • Extensive experience designing, delivering, and scaling payment integrations globally • Experience with multiple acquirers/PSPs, local payment methods, and regional regulatory requirements • Experience managing complex technical integrations with payment processors and acquirers • Ability to read and work from API specifications • Experience with request/response field mapping, retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows • Senior/principal-level product management experience • Experience owning multi-quarter roadmaps and making tradeoffs across platform, coverage, and customer commitments • Ability to understand technical nuances of payment platforms and integrations • Ability to collaborate with architects and senior engineers and translate complex requirements into clear specifications and system behaviors • Experience using AI/ML to build products connecting payments with revenue or accounts receivable • Experience building products and platforms for a global market • Knowledge of regional payment preferences, regulations, and operating constraints, including PSD2, SCA, data residency, and localization • Experience owning relationships with payment processors or strategic partners • Experience working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps • Nice to have: experience with recurring billing, subscription management platforms, or usage-based business models • Nice to have: familiarity with PSD2, SCA, and PCI-DSS • Nice to have: technical background or prior solution architect/engineering experience in payments • Nice to have: experience with payment orchestration platforms or multi-processor routing strategies

🏖️ Benefits

• Competitive compensation, variable bonus and performance-based reward opportunities • Retirement programs • Medical, dental, and vision insurance • Generous, flexible time off • Paid holidays • Wellness days • Company-wide year-end break • Paid parental leave, including fully paid leave for eligible ZEOs, subject to local policy • Learning & development stipend • Opportunities to volunteer and give back • Charitable donation matching where available • Mental wellbeing resources and support • Inclusive, high-performance culture • Flexible work arrangements implied by the remote role

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